Travis Nichols

I was impressed with dealership overall, but especially with your staff everyone was great to work with will definitely keep you in mind for any future car purchases. with your staff everyone was great to work with will definitely keep you in mind for any future car purchases. More

by mark.m34isp Verified Customer Verified Customer

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Zachary at City Ford was great. He made the process of buying a car easy and stress free. He made the process of buying a car easy and stress free. More

by mreid620 Verified Customer Verified Customer

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Cold was very helpful and friendly. Actually to an interest in the process and helping me get what I was looking for. Was knowledgable and I never felt like I was being rushed. Was a go Actually to an interest in the process and helping me get what I was looking for. Was knowledgable and I never felt like I was being rushed. Was a good communicator and kept me up to date on my vehicle they found outside Ft Wayne. Overall it was a great experience. More

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Our experience at City Ford was great! We were met with open arms. They were friendly and accommodating and we were able to drive away with a purchase in a couple hours. I would highly r We were met with open arms. They were friendly and accommodating and we were able to drive away with a purchase in a couple hours. I would highly recommend City Ford to anyone looking for their next vehicle More

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GET THE JOB DONE Zachary=No PRESSURE ,AMAZING, INFORMATIVE and HONEST. I HAVE NO REGRETS❤️ From first phone call all the way to delivery and beyond this guy was spot on with everything!! Thank you INFORMATIVE and HONEST. I HAVE NO REGRETS❤️ From first phone call all the way to delivery and beyond this guy was spot on with everything!! Thank you so very much for making my dream car possible as promised. ZACHARY, you guys are simply the best!! I’ve never thought after all my awful dealership experiences that I would be so lucky to experience such great customer service and integrity under one roof! Thanks so very much CITY AUTOMALL😉 More

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City Ford staff was very helpful and contacted me within minutes of my placing an interest online for a Ford Maverick on their lot. They verified that the truck I was looking at online was indeed on their minutes of my placing an interest online for a Ford Maverick on their lot. They verified that the truck I was looking at online was indeed on their lot and available for me to test drive. No high pressure selling was very much appreciated. More

by Larry Wellington Verified Customer Verified Customer

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We really appreciated all the help in getting us into our new F150. Thank you McKade and Travis! new F150. Thank you McKade and Travis! More

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Cole Findley & The Entire team at City Automall - Chevrolet/Ford was exceptionally helpful. Not only did Cole and team listen to what we were looking for, but they also found it and brought it thei Chevrolet/Ford was exceptionally helpful. Not only did Cole and team listen to what we were looking for, but they also found it and brought it their location for us to view. Once we knew it was what we wanted the process was straight forward fast and simple. Cole Findley Took time to Go over the entire truck with us. showing us how to navigate the complex touch/voice activated screen for access to all the bells & whistles. Then took time to test ride truck and explain the different mode settings. We are very happy with the knowledge they shared & their service. C. Kirkwood More

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We visited at least 4 dealerships in the area & came away unsatisfied with the unprofessionalism & their lack of knowledge about the products they sell. When we visited City Ford in Columbia City, the 1st pe unsatisfied with the unprofessionalism & their lack of knowledge about the products they sell. When we visited City Ford in Columbia City, the 1st person we met was Cole. He was polite, professional, articulate, & knowledgeable about the particular vehicle we were looking for. And the dealership as a whole, everyone seemed professional & we appreciate that. As a business owner I understand the importance of quality product & good service. We look forward to doing future business with City Ford. Thanks! More

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They were amazing, I drove from Missouri to pick up a Mustang. On the way up there got into an accident and they still took my trade and honored the deal, for this I’m thankful. However once I started to Mustang. On the way up there got into an accident and they still took my trade and honored the deal, for this I’m thankful. However once I started to drive there were a lot issues with the car and the dealer would not assist. Will and David’s was extremely helpful. If they just took care of their customers after sale this would have been a 5 star review. More

by fbaltan Verified Customer Verified Customer

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