Travis Nichols
Travis Nichols at City Automall Ford

Travis Nichols | Page 20

Pre-Owned Sales Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.9
213 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

19 yrs, 9 mos

4.9

213 Reviews

Write a Review

213 Reviews of Travis Nichols

March 24, 2023

Dealership Rating
Employee Rating

Great to work with. Have gone above & beyond with customer service satisfaction. I would highly recommend this dealership More

by mustangmaggie17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston , Charles Smith

February 14, 2023

Dealership Rating
Employee Rating

They were friendly, quick and accommodating. I was picked up from another city once u was approved. More

by donnas.snyder56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Byerly , Alex Sandoval

Feb 17, 2023

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Thank you for choosing City Chevrolet and we hope to see you again.

September 28, 2022

Dealership Rating
Employee Rating

they were all so kind and helped me out with whatever i needed and answered any questions i had and kept the car within my budget! above and beyond! More

by alexismusic
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott

August 27, 2022

Dealership Rating
Employee Rating

It’s been a long time since I been treated so well buying a new vehicle .. my salesman Zachary Ott went well above of what he needed to do to get my business…. More

by Grasycrk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott , Christian Mulder, Alex Sandoval

August 04, 2022

Dealership Rating
Employee Rating

Zachary was amazing to work with and went above and beyond in helping me with my auto purchase! I love City Automall also! I’ve went there for years! More

by Subaru2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott

June 17, 2022

Dealership Rating
Employee Rating

They here very helpful and worked with me to find a car that matched what I wanted More

by Collin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott , Alex Sandoval

June 08, 2022

Dealership Rating
Employee Rating

Very friendly! Very professional! Quick and efficient process! Would highly recommend visiting City Auto Mall in Columbia City, IN. More

by travis.armstrong14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Franke, Zachary Ott

June 08, 2022

Dealership Rating
Employee Rating

Zachary and Travis were very professional. The team made the experience go very smoothly from start to finish. We found an amazing truck and had a great experience all around! More

by Lreinig21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott

May 05, 2022

Dealership Rating
Employee Rating

I had a terrible experience at this dealership when buying out the lease on my Ford vehicle. Ford Credit was also unhelpful and downright rude. Finally, with the help of a Sales Manager from another de More

by Ginavardaman
Customer Service
Friendliness
Recommend Dealer
No
May 06, 2022

Ginavardaman responded

Minutes after posting my initial review, Travis emailed me to say that he could NOT complete the transaction because it was illegal. Chris Matthews, after a few more calls, was able to resolve this situation and even apologized on behalf of the dealership.

April 25, 2022

Dealership Rating
Employee Rating

Jacob was amazing. Loved my maverick purchase! Great process to go through, bit lengthy but worth it! More

by Tylerjarretthalpern
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ferguson

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