Travis Pollock
Travis Pollock at Shottenkirk Chevrolet
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Travis Pollock | Page 4

Sales & Leasing Consultant

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.7
43 Reviews

Travis has a year of customer service experience. His hometown is Humeston, IA. Has two dogs, is passionate about sports, and loves his mom. His favorite sport is football.

Dealership Experience

1 yr, 11 mos

Industry Experience

1 yr, 11 mos

Languages Spoken

English English

4.7

43 Reviews

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43 Reviews of Travis Pollock

August 31, 2023

Dealership Rating
Employee Rating

It was a fun and friendly experience at the dealership with no pressure I would recommend it to all of my friends and family More

by THARRIS3541
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 01, 2023

Shottenkirk Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 25, 2023

Dealership Rating
Employee Rating

Excellent service, Travis was great to work with, he got me exactly what I wanted More

by Todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Astrid Garcia Benabe

Aug 26, 2023

Shottenkirk Chevrolet responded

Thank you, Todd! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 25, 2023

Dealership Rating
Employee Rating

I made an appointment to test drive a vehicle. Traveling from out of town, my spouse and I arrived on time. The vehicle was not available, along with the missing salesman. Another salesman tried t More

by Lee
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Cory Tass

Aug 25, 2023

Lee responded

Travis had 5 hours to notify me prior to the scheduled appointment. Instead he waited until I was on the road where my phone does not accept calls while driving.

August 23, 2023

Dealership Rating
Employee Rating

Everyone was so helpful and interested in what we needed. I felt like they wanted to do anything reasonable to earn our business. Throwing in the corvette on the showroom floor was the only thing I asked for More

by CHRISGORMAN40
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Plotz, Jason Wells

Aug 24, 2023

Shottenkirk Chevrolet responded

Thank you, Chris, for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 22, 2023

Dealership Rating
Employee Rating

Travis was my salesman and he was professional, personable, friendly, and understanding. He listened to exactly what I needed/wanted and was able to use that info to find the perfect vehicle for me More

by Dallas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2023

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear Travis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 20, 2023

Dealership Rating
Employee Rating

Travis Pollock was my salesman. He did a great job finding a truck that met my specifications. He then saw the sale thru to the end. I would buy from Travis again. More

by o_grimm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Shottenkirk Chevrolet responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

August 19, 2023

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Employee Rating

Salesman was very knowledgeable about the vehicle. Very professional and polite. Receptionist was also very courteous More

by WATSON.ST827
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Shottenkirk Chevrolet responded

Thank you so much for choosing Shottenkirk Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance!

Aug 21, 2023

WATSON.ST827 responded

Very good experience.

August 18, 2023

Dealership Rating
Employee Rating

Caring, clean, courteous, knowledgeable, informative, attentive, compassionate, competitive, intelligent, determined, devoted, honest, genuine, motivated, nice, kind, welcoming, patient, supportive, help More

by Ken McColley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Shottenkirk Chevrolet responded

Thank you for your very kind review, Ken. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

August 16, 2023

Dealership Rating
Employee Rating

Great atmosphere. Clean well kept facility. Courteous professional staff throughout. I enjoyed my purchasing experience with Travis, Jason and Sydney and look forward More

by REBLWARRIOR
Recommend Dealer
Yes
Aug 17, 2023

Shottenkirk Chevrolet responded

Thanks for sharing your experience with Shottenkirk Chevrolet. Travis, Ryan, and Sydney appreciate your business and hope to see you again soon!

August 14, 2023

Dealership Rating
Employee Rating

Very bad customer service at the front and in the service center. Will never go back here More

by Helen mat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sydney Hinders , Dylan Miller

Aug 14, 2023

Shottenkirk Chevrolet responded

Helen, we are sorry we didn't meet the expectations we all have. We know it is frustrating to have a new vehicle that had imperfections from the factory that have not been corrected yet. I have personally talked with you and your husband about getting the issues from Chevy corrected. I apologize for the communication from our team on timelines to get the issues handled. We are working on getting the issues corrected ASAP. Hopefully they get corrected promptly and your outlook changes that we may not be perfect but we step up to make it right with you. Have a great day, Lee should be reaching out shortly.

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