Travis Pollock | Page 5

Shottenkirk Chevrolet responded

Thanks for sharing your experience with Shottenkirk Chevrolet. Travis, Ryan, and Sydney appreciate your business and hope to see you again soon!

Shottenkirk Chevrolet responded

Helen, we are sorry we didn't meet the expectations we all have. We know it is frustrating to have a new vehicle that had imperfections from the factory that have not been corrected yet. I have personally talked with you and your husband about getting the issues from Chevy corrected. I apologize for the communication from our team on timelines to get the issues handled. We are working on getting the issues corrected ASAP. Hopefully they get corrected promptly and your outlook changes that we may not be perfect but we step up to make it right with you. Have a great day, Lee should be reaching out shortly.

Shottenkirk Chevrolet responded

Rod, it's great to hear that Samir was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department, Rachel! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.