Travis Sparkman | Page 11

Courtess staff, greeting me by first name. Waiting room clean and comfortable, was asked if I needed anything to drink by John. Done in a timely manner and off I go. clean and comfortable, was asked if I needed anything to drink by John. Done in a timely manner and off I go. More

by gramajoyce46706 Verified Customer Verified Customer

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Engine repair Had engine issues... Warranty covered. Car was fixed in two weeks for whole new engine replacement. Very professional service and I will keep returnin Had engine issues... Warranty covered. Car was fixed in two weeks for whole new engine replacement. Very professional service and I will keep returning. Great! More

by mattellis312blue Verified Customer Verified Customer

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Always a great job of taking care of the customer and communication is great since it seems like in most places customer service is lacking. communication is great since it seems like in most places customer service is lacking. More

by 1957morton Verified Customer Verified Customer

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Service Review These guys are awesome. They take care of what they say they will take care of when they say they will do it, and they do it well. These guys are awesome. They take care of what they say they will take care of when they say they will do it, and they do it well. More

by Bpatterson5 Verified Customer Verified Customer

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40,000 mile service My service, an oil change including 40,000-mile service, was handled in an efficient and timely manner by the staff at Ben Davis Ford. My service, an oil change including 40,000-mile service, was handled in an efficient and timely manner by the staff at Ben Davis Ford. More

by DAVEKURTZEVENINGSTAR Verified Customer Verified Customer

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Ben Davis Ford Service Center in Auburn Indiana always provides top notch repair service with outstanding Customer Service. Travis is always friendly and you can tell he cares about helping people provides top notch repair service with outstanding Customer Service. Travis is always friendly and you can tell he cares about helping people More

by elainejohnson1 Verified Customer Verified Customer

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I was given a fair trade value for my trade. However, my purchase vehicle was not detailed for delivery. Also, the next day after purchase, I checked the oil and it was at the add level. I informed Toni Bon purchase vehicle was not detailed for delivery. Also, the next day after purchase, I checked the oil and it was at the add level. I informed Toni Bone. He had the service mgr. Travis call me and told me if the oil was in the knarled area the oil was too high, the newer models required below this area on the dip stick. According to my owners manual page 245, the oil should be between A & B. Travis intentionally lied to me a new customer. My rating is actually between 3 & 4. At this time I have reservations recommending your dealership. I am expecting a call from your dealership’s management regarding these issues. More

by brentwolter Verified Customer Verified Customer

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got a brake Took my escape in for brakes. I had received an email on service specials and apparently I did not read it well enough to understand what was or was Took my escape in for brakes. I had received an email on service specials and apparently I did not read it well enough to understand what was or was not included. I was shocked when the bill was 4 times the amount I was expecting. I am in my mid seventies and have to plan expenses carefully. Travis picked up on my distress and adjusted the bill without embarrassing me and made sure I left 100% satisfied. More

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2020 Edge Purchase John did a very good job finding and getting the 2020 Edge with the options and color we wanted. The Ford Team has also been easy to work with and ha John did a very good job finding and getting the 2020 Edge with the options and color we wanted. The Ford Team has also been easy to work with and have provided excellent service. More

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Exploer I took in my 2020 Ford Explorer for regular service. I was welcome they review what service my Explorer need. When done they gave me a call that I cou I took in my 2020 Ford Explorer for regular service. I was welcome they review what service my Explorer need. When done they gave me a call that I could come pick up my Explorer. More

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