Travis Wiggins | Page 4

When I first arrived did not feel a comfortable welcome. When I told him the code and what my vehicle diagnosed was he was asking and telling me something else. He said they would not get to my vehicle unti When I told him the code and what my vehicle diagnosed was he was asking and telling me something else. He said they would not get to my vehicle until the next day. I should have taken my vehicle somewhere else and not have to pay that diagnostic fee. When he called later the next day leaving a email and eventually talking to him he explained the diagnosis. More

by CASJAMAICA Verified Customer Verified Customer

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Travis is excellent. I trust his input. I am very happy with Sutherlin and the service they Porvide. I trust his input. I am very happy with Sutherlin and the service they Porvide. More

by the.wrighthouse Verified Customer Verified Customer

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I made an appointment for 830. I got there at 8:30 and Trevor got me in straight away. I was out in 20 minutes. Customer service was brilliant. Everyone was great thank you I would I got there at 8:30 and Trevor got me in straight away. I was out in 20 minutes. Customer service was brilliant. Everyone was great thank you I would definitely recommend Nissan. More

by myrnahay3 Verified Customer Verified Customer

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Great awesome John Salas was very knowledgeable and very professional we will always come here professional we will always come here More

by rphkal Verified Customer Verified Customer

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These people are great every time I go there I get what I’m looking for great service great people I’m looking for great service great people More

by SKUNKEDAGAIN30 Verified Customer Verified Customer

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Great service xxx. Xxx xxxx xxx xxx xxxx. Xxx xxxx xx xx xx xx xx Xxx xxxx xxx xxx xxxx. Xxx xxxx xx xx xx xx xx More

by wattmsw Verified Customer Verified Customer

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Excellent service! As soon as I arrived, I was immediately attended to. Travis is very friendly, the service was fast, and they also returned my car very clean. Thank y As soon as I arrived, I was immediately attended to. Travis is very friendly, the service was fast, and they also returned my car very clean. Thank you ! More

by walo64 Verified Customer Verified Customer

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It's the besss. no problems clear communication.... proper expectations are set.... very transparent I know exactly what I am doing and what I am paying and how lon no problems clear communication.... proper expectations are set.... very transparent I know exactly what I am doing and what I am paying and how long it is going to take. I wouldn't recommend another location this is where you want to be. More

by 2020JASAJ Verified Customer Verified Customer

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Travis was professional, helpful, and the main reason I rated the service department at Sutherlin Nissan as high as I did. His customer service was excellent. However, the overall service process is ext rated the service department at Sutherlin Nissan as high as I did. His customer service was excellent. However, the overall service process is extremely slow and inefficient. I arrived at 7:15 AM for a simple transmission flush and it took about two hours. It also appeared that many technicians arrived closer to 8 AM even though service hours start at 7 AM. The process still involves a lot of unnecessary paperwork despite the dealership recently implementing a new computer system. I had to sign multiple documents, and even paying at the cashier took additional time due to more paperwork. Lastly, the waiting area could be much more comfortable. Some more comfortable seating would go a longer way. Overall, great service from Travis, but the service process itself needs improvement. More

by chuckm Verified Customer Verified Customer

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Travis was amazing he was the reason I had total confidence thats the dealership would get the job done as promised, he went above and beyond to make sure every step was clear and understandable and confidence thats the dealership would get the job done as promised, he went above and beyond to make sure every step was clear and understandable and he’s the only reason I would consider buying another from that dealership location. I hope God and Nissian Blesses him with a Respectful raise asap. People like him need to be making $200k per year just because of the effort and attention and dedication to efficiency.ive dealt with a lot of dealerships with promises to repair and is was never ever this smooth. The entire team was amazing well done is all I can say and thank God For Travis. Much love and blessing keep up the good work. More

by desire631 Verified Customer Verified Customer

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