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Travis Wise
Travis Wise
Service Advisor
Russ Darrow Nissan of Milwaukee
11212 W Metro Auto Mall
Milwaukee, WI 53224
119 Reviews
119 Reviews
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119 Reviews of Travis Wise
July 26, 2025
First (and likely only visit to Russ Darrow Nissan. Simple oil change and tire rotation. Left dealership and discovered tire sensor for front right tire was not working. Came back the next morning f Simple oil change and tire rotation. Left dealership and discovered tire sensor for front right tire was not working. Came back the next morning for a long saga. Svc writer debated whether it could be related to the tire rotation and gave me some bizarre analogy of getting food and McDonalds and if the tire sensor was not working would you think it was McDonalds. Reset sensors and I drove away to find none of them were working. Came back after a 7 mile drive - was told I did not drive enough. Tech took car on a long drive (unauthorized by me) only to come back and realize it was a bad sensor. While sensor was covered by warranty (2023 Pathfinder Platinum), they could not get the valve cap off and charged me $100 to take off the tire - some warranty repair. I hope this is not representative of their service standards. Barring warranty work required to be performed at a Nissan dealership, I am going to be hard pressed to go back to Russ Darrow Nissan. Quite likely a one and done. More
by No24
Verified Customer
July 26, 2025
Great service tech. Kept me informed of every repair and change in repair timeline thank you Kept me informed of every repair and change in repair timeline thank you More
by NONE25
Other Employees Tagged: Paul Lecher, Joseph Weil, Cyrus Farahbakhsh
July 22, 2025
Travis Wise, is a great professional technician. It's a great thing when you are in his presence. What a friendly attitude and he wears a smile that is contagious. You are very blessed 🙌 to have It's a great thing when you are in his presence. What a friendly attitude and he wears a smile that is contagious. You are very blessed 🙌 to have this employee working for you. A great job once again Travis. Customer service is your business. More
by PETERSONV0
July 21, 2025
Knowledge respectful informative skilled helpful & sensitive in understanding of my situation . kept me well informed about what was found sensitive in understanding of my situation . kept me well informed about what was found More
by sandkay26
Other Employees Tagged: Paul Lecher, Joseph Weil, Cyrus Farahbakhsh, Erin Poulos, Shaun Sellers, Gerald Schiller
July 15, 2025
Visited multiple times. The remodeled waiting area is cold, loud and uncomfortable. I also didn’t like having sales staff try to upgrade me to a new car the last two times I The remodeled waiting area is cold, loud and uncomfortable. I also didn’t like having sales staff try to upgrade me to a new car the last two times I’ve visited. More
by CAROLINE.MARTINI2019
Other Employees Tagged: Gerald Schiller
July 04, 2025
Gerald was very informative and although the service person working on my truck forgot to reset my mileage maintenance reminder he did it himself. I appreciate that. person working on my truck forgot to reset my mileage maintenance reminder he did it himself. I appreciate that. More
by Yvonne Ross
Other Employees Tagged: Joseph Weil, Gerald Schiller
June 27, 2025
Nissan Metro Milwaukee always provide great service. It is always clean and brightly lit. The service staff are professional and friendly. Travis was courteous and professional. He provided updates and It is always clean and brightly lit. The service staff are professional and friendly. Travis was courteous and professional. He provided updates and went over the service. More
by MARTIPA7983
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