Travis Wise
Travis Wise at Russ Darrow Nissan of Milwaukee

Travis Wise

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
152 Reviews
4.7

152 Reviews

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152 Reviews of Travis Wise

December 04, 2025

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Employee Rating

After having a new engine installed at only 20k miles,I have taken it back 1 time and will again for my wheel wells not being installed correctly. Missing push pins and not even installed right. A 6th grad More

by BRADMILLER10875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 27, 2025

Dealership Rating
Employee Rating

Your forever on hold when you call. There are at least 4-5 service advisors just sitting there. Not with a customer and they dont even open the bay door so you can pull in. Travis is gr More

by BRADMILLER10875
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 30, 2025

Russ Darrow Nissan of Milwaukee responded

Brad, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Abdul Sen abdul.sen@russdarrow.com

November 25, 2025

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Employee Rating

Erin has been nothing less than amazing for the last three years of owning my car(: More

by Sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Poulos

Nov 25, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Abdul Sen abdul.sen@russdarrow.com

November 23, 2025

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Employee Rating

There work on my vehicle was terrible. Engine didnt have any oil in it and the inner fender walls were not installed correctly at all. Missing push pins and not installed correctly More

by BRADMILLER10875
Recommend Dealer
No

Other Employees Tagged: Travis Wise

Nov 27, 2025

Russ Darrow Nissan of Milwaukee responded

Brad, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Abdul Sen abdul.sen@russdarrow.com

November 20, 2025

Dealership Rating
Employee Rating

I have been dealing with Russ Darrow Nissan for some years now and the service has always been excellent. I really appreciate Travis. He is always thorough. He is top in customer service. I like the vid More

by Smiley
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

Nov 20, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Abdul Sen abdul.sen@russdarrow.com

November 16, 2025

Dealership Rating
Employee Rating

The waiting area electrical power outlets need to be upgraded to include USB charger outlets. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Erin Poulos

Nov 16, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Abdul Sen abdul.sen@russdarrow.com

November 08, 2025

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Employee Rating

The reason I will go back to Nissan Milwaukee is because of the professionalism and care I received from Jerad in the finance department. He was able to recognize, identify, and rectify a data entry error More

by NO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerad Brockel

Nov 08, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Abdul Sen abdul.sen@russdarrow.com

November 08, 2025

Dealership Rating
Employee Rating

I made a same day appointment and was able to get in as soon as I arrived. Customer service was nice and the time estimate for my service was accurate. More

by NO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Abdul Sen abdul.sen@russdarrow.com

November 07, 2025

Dealership Rating
Employee Rating

They always do great service work on my Nissan. They get you in immediate and the wait time is not very long. More

by Judytaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Abdul Sen abdul.sen@russdarrow.com

November 03, 2025

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Employee Rating

The people who work there are very professional and courteous. However the prices you charge are more than I can afford. That is why I only make an appointment when I think it’s necessary. More

by MANLIODESANTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Abdul Sen abdul.sen@russdarrow.com

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