Travis Wise | Page 16

Usually my visits are fine, however, my last visit was not. I have a new car that i purchased in the fall of 2020. The carpeting in the trunk is coming apart and Travis and his manager said that “it’s ok not. I have a new car that i purchased in the fall of 2020. The carpeting in the trunk is coming apart and Travis and his manager said that “it’s ok” that this is happening. I disagree!!!!!!! More

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I would never bring my vehicle back to Russ Darrow for service or I would not buy any vehicle from Russ Darrow Charging you for work that you do not need to pay for service or I would not buy any vehicle from Russ Darrow Charging you for work that you do not need to pay for More

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Everyone is friendly and accommodating to requested scheduling. Explained what was to be done and also suggested 15,000 mile service for next appointment as well as approximate cost. scheduling. Explained what was to be done and also suggested 15,000 mile service for next appointment as well as approximate cost. More

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Excellent customer service and fixed the problem! Went over and beyond to get to the root of the problem. Very pleased with service at Russ Darrow Nissan! over and beyond to get to the root of the problem. Very pleased with service at Russ Darrow Nissan! More

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Travis was informative and kept me updated on the process and status of my car. Travis contacted me by text and email and assisted with all concerns I had. and status of my car. Travis contacted me by text and email and assisted with all concerns I had. More

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I had my vehicle serviced and Travis in the service department was very, very helpful. He managed to get things done that I believe no one else would have taken the time to do. Blessings. department was very, very helpful. He managed to get things done that I believe no one else would have taken the time to do. Blessings. More

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I always get great service at Russ Darrow.. I've been buying Nissan cars and Trucks from this dealership for decades. The customer service keeps getting better. TB buying Nissan cars and Trucks from this dealership for decades. The customer service keeps getting better. TB More

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Takes way too long for an oil change. Makes me want to use a quick lube instead. Otherwise quality and service were good. Would recommend but prefer quicker appointment for oil change. Possibly have a ded use a quick lube instead. Otherwise quality and service were good. Would recommend but prefer quicker appointment for oil change. Possibly have a dedicated oil change lane. More

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Travis and service tech Jorge did a great job diagnosing and fixing some leaks I had on my vehicle. I also asked them to do emission testing and check one of the TPMS, and both were done. and fixing some leaks I had on my vehicle. I also asked them to do emission testing and check one of the TPMS, and both were done. More

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Travis in the service department was excellent. I thought I had a major issue with car transmission. Travis looked up my car and identified I still had a warranty. After he reviewed it did a diagnostic test I had a major issue with car transmission. Travis looked up my car and identified I still had a warranty. After he reviewed it did a diagnostic test on my car I found out that it was a a minor issue yes still covered over warranty and was able to be repaired. Also they sqeezed me in for an appointment so that I can have my vehicle for the weekend I was in and out within 2 hours. Great service great customer service. More

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