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Trent Marks
Trent Marks at Access Ford of Corpus Christi

Trent Marks

Service Manager

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.7
175 Reviews
4.7

175 Reviews

Write a Review

175 Reviews of Trent Marks

August 09, 2025

Dealership Rating
Employee Rating

We had a very pleasant experience with your service department. Amanda went above and beyond to help us out. That is a rare thing these days. She deserves a raise and a promotion. She was wonderful!!! More

by valid_email_address_needed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello , Amanda Trevino

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Aug 11, 2025

Access Ford of Corpus Christi responded

Thank you for your kind words! We're thrilled your experience was smooth and easy thanks to Amanda's help. We will be sure to share your praises with her! See you next time at Access Ford of Corpus Christi! Safe travels!

July 12, 2025

Dealership Rating
Employee Rating

Great service. The lady at the desk was extremely friendly and courteous. Fair price for service More

by Williammenke1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello , Amanda Dicker

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Jul 14, 2025

Access Ford of Corpus Christi responded

Thank you for the kind words about Access Ford of Corpus Christi! We’re happy to hear you had a great experience and appreciate your support. We look forward to seeing you again!

July 10, 2025

Dealership Rating
Employee Rating

They took care of my car and needs I would come back again for services More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala, JR Velasco

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Jul 11, 2025

Access Ford of Corpus Christi responded

Thank you for the great review! We're glad to hear our team took good care of you and your vehicle. We appreciate your trust and look forward to welcoming you back to Access Ford of Corpus Christi for your future service needs!

July 09, 2025

Dealership Rating
Employee Rating

Dealer kept us up to date on the progress of the service and clarified any delays More

by KKGIEFER1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2025

Access Ford of Corpus Christi responded

Thank you for the great review! We're glad our team kept you informed and clearly communicated any delays during your service. We appreciate your trust and look forward to serving you again at Access Ford of Corpus Christi!

July 09, 2025

Dealership Rating
Employee Rating

Got an oil change and was done in a timely manner. Place was nice and clean More

by VIRGINIABROWN525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Jul 09, 2025

Access Ford of Corpus Christi responded

Thank you for the great review! We're glad your oil change was completed promptly and that you found our facility clean and comfortable. We appreciate your visit and look forward to seeing you again at Access Ford of Corpus Christi!

July 04, 2025

Dealership Rating
Employee Rating

Everyone was friendly. The wait was not that long. Will be coming back to access Ford More

by MMPEREZ50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Jul 07, 2025

Access Ford of Corpus Christi responded

Thank you for the positive feedback! We're glad to hear our team was friendly and that your wait time was reasonable. We look forward to welcoming you back to Access Ford of Corpus Christi for your future service needs!

July 03, 2025

Dealership Rating
Employee Rating

Friendly service. Would come back to access ford again for future services for my ford maverick More

by Jessica N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Jul 07, 2025

Access Ford of Corpus Christi responded

Thank you, Jessica! We're glad to hear you received friendly service and that you'll consider Access Ford of Corpus Christi for your future Ford Maverick needs. We look forward to serving you again!

July 02, 2025

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Employee Rating

I needed an old change. They were open.Everything worked out great at a fair price More

by MarkO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Access Ford of Corpus Christi responded

Thanks for the 5-star review, Mark! We're glad we could help with your oil change and that everything went smoothly at a fair price. We appreciate your support and look forward to seeing you again at Access Ford of Corpus Christi!

June 03, 2025

Dealership Rating
Employee Rating

Dealership is excellent. We have bought at least three new vehicles. We’ve never had any problems. The best thing I like is they have an excellent workshop. They all work tog More

by YGUERRERO361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala, JR Velasco

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Jun 04, 2025

Access Ford of Corpus Christi responded

Thank you for sharing your positive experience with Access Ford of Corpus Christi! We're delighted to hear that our team and workshop have consistently met your expectations. We look forward to serving you again in the future!

May 21, 2025

Dealership Rating
Employee Rating

The Service Department does not follow Best Practice by calling you before doing the work when the actual work is higher than the quote when you check in your vehicle More

by MYLINDA_HOWELL_2005
Recommend Dealer
No

Other Employees Tagged: Juan Buentello

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May 22, 2025

Access Ford of Corpus Christi responded

Mylinda, thank you for your feedback. I’m sorry to hear about your experience with our service department. We strive to communicate clearly and get approval before any additional work is done, especially when costs exceed the original estimate. Please reach out to me directly at adamrodriguez@lithia.com so I can better understand what happened and work with you to improve your experience. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

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