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Trent Marks
Trent Marks at Access Ford of Corpus Christi

Trent Marks

Service Manager

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.7
166 Reviews
4.7

166 Reviews

Write a Review

166 Reviews of Trent Marks

May 11, 2025

Dealership Rating
Employee Rating

Service was great, done in a timely manner and professionally delivered. I will gladly be returning More

by TMCOWBOYUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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May 12, 2025

Access Ford of Corpus Christi responded

Thank you for the 5-star review! We're thrilled to hear that your service was timely, professional, and delivered as expected. We appreciate your trust in Access Ford of Corpus Christi and look forward to welcoming you back soon!

May 09, 2025

Dealership Rating
Employee Rating

Everything was very thorough and clear to understand. Good job by all parties involved with my maintenance. More

by JCUSTER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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May 09, 2025

Access Ford of Corpus Christi responded

We're delighted to hear that your maintenance experience was thorough and clear at Access Ford of Corpus Christi. Thanks for the positive feedback!

April 26, 2025

Dealership Rating
Employee Rating

Service provider didn't care one bit about my problems with a NEW truck with 5k miles. Blown engine at 5k miles. No remorse or empathy. No metal or support in anyway. I was just another number at this dea More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Buentello

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Apr 29, 2025

Access Ford of Corpus Christi responded

Thank you for taking the time to share your experience. I'm very sorry to hear about the challenges you’ve faced and the frustration it has caused. This is certainly not the level of service we aim to provide. I would appreciate the opportunity to speak with you directly and see if there’s anything we can do to address your concerns. Please feel free to reach out to me at adamrodriguez@lithia.com. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

April 10, 2025

Dealership Rating
Employee Rating

It took a long time but that's because it was an electrical pblm. Amanda was great. More

by valid_email_address_needed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Apr 10, 2025

Access Ford of Corpus Christi responded

Here at Access Ford of Corpus Christi, we always value and appreciate our customers' feedback. Thank you, Valid_email_address_needed!

March 27, 2025

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Employee Rating

Friendly staff did not have to wait long came out and let us know a couple times that wouldn't be much longer More

by Rkerr82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Mar 28, 2025

Access Ford of Corpus Christi responded

Thank you for sharing your experience with Access Ford of Corpus Christi! We're glad to hear our friendly staff kept you informed and minimized your wait time. We appreciate the feedback and look forward to serving you again!

March 11, 2025

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Employee Rating

Very professional and quick service. The service performed on my vehicle was explained in great detail. Thank you! More

by Briseno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Mar 12, 2025

Access Ford of Corpus Christi responded

We're delighted to hear that you received professional and efficient service at Access Ford of Corpus Christi. Our team always aims to provide clear communication about vehicle services. Thank you for your feedback!

March 07, 2025

Dealership Rating
Employee Rating

Outstanding service. I came in with no appointment and urgent and was taken care of immediately. Thorough and helpful. Five stars. More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Mar 10, 2025

Access Ford of Corpus Christi responded

We're delighted to hear that our team at Access Ford of Corpus Christi provided you with outstanding service and immediate assistance. Thank you for the five-star review!

March 06, 2025

Dealership Rating
Employee Rating

Very efficient service was provided to me in a extremely good time frame. The service advisor and the mechanic working on my vehicle personally talk to me to let me know what my options were. I never felt t More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala, JR Velasco

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Mar 06, 2025

Access Ford of Corpus Christi responded

Marcus, we're delighted to hear that our team at Access Ford of Corpus Christi provided you with efficient and pressure-free service. Thank you for sharing your experience!

February 27, 2025

Dealership Rating
Employee Rating

Service Employees are very polite. Work was finished very promptly. Courtesy car is such a help and driver is so polite. More

by DECLINE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello , Courtesy driver

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Feb 28, 2025

Access Ford of Corpus Christi responded

Thank you for sharing your positive experience with us at Access Ford of Corpus Christi! We're delighted to hear that our team provided prompt service and that the courtesy car was helpful. We appreciate your support!

February 22, 2025

Dealership Rating
Employee Rating

Had a great experience people were so nice and courteous and I was in and out with I think an hour 15 minutes baby More

by ROSAMARTINEZ198056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Feb 24, 2025

Access Ford of Corpus Christi responded

Thanks for sharing your positive experience! We're thrilled to hear that the team at Access Ford of Corpus Christi was able to provide such quick and courteous service. We're glad you were in and out so efficiently!

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