Trent Marks
Trent Marks at Access Ford of Corpus Christi
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Trent Marks

Service Manager

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.7
165 Reviews
4.7

165 Reviews

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165 Reviews of Trent Marks

April 26, 2025

Dealership Rating
Employee Rating

Service provider didn't care one bit about my problems with a NEW truck with 5k miles. Blown engine at 5k miles. No remorse or empathy. No metal or support in anyway. I was just another number at this dea More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Buentello

Apr 29, 2025

Access Ford of Corpus Christi responded

Thank you for taking the time to share your experience. I'm very sorry to hear about the challenges you’ve faced and the frustration it has caused. This is certainly not the level of service we aim to provide. I would appreciate the opportunity to speak with you directly and see if there’s anything we can do to address your concerns. Please feel free to reach out to me at adamrodriguez@lithia.com. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

April 10, 2025

Dealership Rating
Employee Rating

It took a long time but that's because it was an electrical pblm. Amanda was great. More

by valid_email_address_needed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Apr 10, 2025

Access Ford of Corpus Christi responded

Here at Access Ford of Corpus Christi, we always value and appreciate our customers' feedback. Thank you, Valid_email_address_needed!

March 27, 2025

Dealership Rating
Employee Rating

Friendly staff did not have to wait long came out and let us know a couple times that wouldn't be much longer More

by Rkerr82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Mar 28, 2025

Access Ford of Corpus Christi responded

Thank you for sharing your experience with Access Ford of Corpus Christi! We're glad to hear our friendly staff kept you informed and minimized your wait time. We appreciate the feedback and look forward to serving you again!

March 11, 2025

Dealership Rating
Employee Rating

Very professional and quick service. The service performed on my vehicle was explained in great detail. Thank you! More

by Briseno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Mar 12, 2025

Access Ford of Corpus Christi responded

We're delighted to hear that you received professional and efficient service at Access Ford of Corpus Christi. Our team always aims to provide clear communication about vehicle services. Thank you for your feedback!

March 07, 2025

Dealership Rating
Employee Rating

Outstanding service. I came in with no appointment and urgent and was taken care of immediately. Thorough and helpful. Five stars. More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Mar 10, 2025

Access Ford of Corpus Christi responded

We're delighted to hear that our team at Access Ford of Corpus Christi provided you with outstanding service and immediate assistance. Thank you for the five-star review!

March 06, 2025

Dealership Rating
Employee Rating

Very efficient service was provided to me in a extremely good time frame. The service advisor and the mechanic working on my vehicle personally talk to me to let me know what my options were. I never felt t More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Access Ford of Corpus Christi responded

Marcus, we're delighted to hear that our team at Access Ford of Corpus Christi provided you with efficient and pressure-free service. Thank you for sharing your experience!

February 27, 2025

Dealership Rating
Employee Rating

Service Employees are very polite. Work was finished very promptly. Courtesy car is such a help and driver is so polite. More

by DECLINE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello , Courtesy driver

Feb 28, 2025

Access Ford of Corpus Christi responded

Thank you for sharing your positive experience with us at Access Ford of Corpus Christi! We're delighted to hear that our team provided prompt service and that the courtesy car was helpful. We appreciate your support!

February 22, 2025

Dealership Rating
Employee Rating

Had a great experience people were so nice and courteous and I was in and out with I think an hour 15 minutes baby More

by ROSAMARTINEZ198056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Feb 24, 2025

Access Ford of Corpus Christi responded

Thanks for sharing your positive experience! We're thrilled to hear that the team at Access Ford of Corpus Christi was able to provide such quick and courteous service. We're glad you were in and out so efficiently!

February 05, 2025

Dealership Rating
Employee Rating

Pretty quick, good job. Will keep coming for the services here at Ford. Thank you More

by ALMA.ETHERIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Access Ford of Corpus Christi responded

Thank you, Alma, for your great review! We're glad to hear you had a quick and positive experience at Access Ford of Corpus Christi. We appreciate your loyalty and look forward to serving you again!

January 16, 2025

Dealership Rating
Employee Rating

The service provided was exceptional. Bel consistently addressed all my inquiries effectively, and Miguel's expertise ensured my vehicle's needs were met. Their professionalism was exemp More

by FRANKR100479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Jan 17, 2025

Access Ford of Corpus Christi responded

Thank you for sharing your experience with us at Access Ford of Corpus Christi! We're delighted to hear that Bel and Miguel provided exceptional service and professionalism. We look forward to serving you again in the future!

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