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Trent Marks
Trent Marks at Access Ford of Corpus Christi

Trent Marks

Service Manager

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.7
169 Reviews
4.7

169 Reviews

Write a Review

169 Reviews of Trent Marks

July 03, 2025

Dealership Rating
Employee Rating

Friendly service. Would come back to access ford again for future services for my ford maverick More

by Jessica N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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July 02, 2025

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Employee Rating

I needed an old change. They were open.Everything worked out great at a fair price More

by MarkO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Access Ford of Corpus Christi responded

Thanks for the 5-star review, Mark! We're glad we could help with your oil change and that everything went smoothly at a fair price. We appreciate your support and look forward to seeing you again at Access Ford of Corpus Christi!

June 03, 2025

Dealership Rating
Employee Rating

Dealership is excellent. We have bought at least three new vehicles. We’ve never had any problems. The best thing I like is they have an excellent workshop. They all work tog More

by YGUERRERO361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala, JR Velasco

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Jun 04, 2025

Access Ford of Corpus Christi responded

Thank you for sharing your positive experience with Access Ford of Corpus Christi! We're delighted to hear that our team and workshop have consistently met your expectations. We look forward to serving you again in the future!

May 21, 2025

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Employee Rating

The Service Department does not follow Best Practice by calling you before doing the work when the actual work is higher than the quote when you check in your vehicle More

by MYLINDA_HOWELL_2005
Recommend Dealer
No

Other Employees Tagged: Juan Buentello

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May 22, 2025

Access Ford of Corpus Christi responded

Mylinda, thank you for your feedback. I’m sorry to hear about your experience with our service department. We strive to communicate clearly and get approval before any additional work is done, especially when costs exceed the original estimate. Please reach out to me directly at adamrodriguez@lithia.com so I can better understand what happened and work with you to improve your experience. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

May 11, 2025

Dealership Rating
Employee Rating

Service was great, done in a timely manner and professionally delivered. I will gladly be returning More

by TMCOWBOYUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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May 12, 2025

Access Ford of Corpus Christi responded

Thank you for the 5-star review! We're thrilled to hear that your service was timely, professional, and delivered as expected. We appreciate your trust in Access Ford of Corpus Christi and look forward to welcoming you back soon!

May 09, 2025

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Employee Rating

Everything was very thorough and clear to understand. Good job by all parties involved with my maintenance. More

by JCUSTER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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May 09, 2025

Access Ford of Corpus Christi responded

We're delighted to hear that your maintenance experience was thorough and clear at Access Ford of Corpus Christi. Thanks for the positive feedback!

April 26, 2025

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Employee Rating

Service provider didn't care one bit about my problems with a NEW truck with 5k miles. Blown engine at 5k miles. No remorse or empathy. No metal or support in anyway. I was just another number at this dea More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Buentello

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Apr 29, 2025

Access Ford of Corpus Christi responded

Thank you for taking the time to share your experience. I'm very sorry to hear about the challenges you’ve faced and the frustration it has caused. This is certainly not the level of service we aim to provide. I would appreciate the opportunity to speak with you directly and see if there’s anything we can do to address your concerns. Please feel free to reach out to me at adamrodriguez@lithia.com. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

April 10, 2025

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Employee Rating

It took a long time but that's because it was an electrical pblm. Amanda was great. More

by valid_email_address_needed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Apr 10, 2025

Access Ford of Corpus Christi responded

Here at Access Ford of Corpus Christi, we always value and appreciate our customers' feedback. Thank you, Valid_email_address_needed!

March 27, 2025

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Employee Rating

Friendly staff did not have to wait long came out and let us know a couple times that wouldn't be much longer More

by Rkerr82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Mar 28, 2025

Access Ford of Corpus Christi responded

Thank you for sharing your experience with Access Ford of Corpus Christi! We're glad to hear our friendly staff kept you informed and minimized your wait time. We appreciate the feedback and look forward to serving you again!

March 11, 2025

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Employee Rating

Very professional and quick service. The service performed on my vehicle was explained in great detail. Thank you! More

by Briseno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Mar 12, 2025

Access Ford of Corpus Christi responded

We're delighted to hear that you received professional and efficient service at Access Ford of Corpus Christi. Our team always aims to provide clear communication about vehicle services. Thank you for your feedback!

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