"I'm a Mini Cooper girl, so finding my dream Mini at a..."
I'm a Mini Cooper girl, so finding my dream Mini at a Mercedes dealership took my by surprise. But man! I am SO GLAD that's where my Mini ended up. Buying a car from Mercedes Benz of Birmingham was an absolutely wonderful experience. From the fast response time after reaching out to them online, to a warm and friendly welcome when I came in for my appointment. I was also fortunate enough to have Trent Tate as my salesperson. Friendly and welcoming with none of your average "pushy" sales tactics, Trent made my husband and I feel like guests in his home as opposed to "just customers." Him and his team at Mercedes worked with us quickly, safely (COVID protocols in place, which I was appreciated) and efficiently. I didn't feel rushed, but I certainly appreciated how swiftly the buying process happened. If you are in the market for a wonderful car and an unsurpassed car-buying experience, check out Trent and the Mercedes-Benz of Birmingham team.
"Trent spent much time on the phone with us prior to the..."
Trent spent much time on the phone with us prior to the purchase of a used SUV. I was out of town and he sent a walk around video showing me the car. Once I arrived at the dealership ( after a long drive ) he spent hours with me to insure that I was completely satisfied with the car. He even followed me to the airport so I could return my rental car. Over and beyond customer service.
Other Employees Tagged:
, Cindy Germond - 5 star treatment to make sure I was comfortable
"I had the best experience with Trent Tate! I had the best..."
I had the best experience with Trent Tate! I had the best experience with Trent Tate! He is very knowledgeable, honest, and patient. Highly recommend him for your next car!
"Excellent Service, Excellent Deal"
Came from out of town, called ahead about the exact vehicle i was interested in. Service was polite and dealer delivered on the promises made over the phone.
"Trent was great to work with, very responsive to all my..."
Trent was great to work with, very responsive to all my needs. He was very professional and was a pleasure to work with. I would recommend Trent Tate to anyone in the market for a great experience at Mercedes of Birmingham.
I reside in Georgia and the drive was definitely worth the trip.