Trenton Cooley
Trenton Cooley at Walt Massey Chevrolet Franklinton

Trenton Cooley

Service Manager

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Trenton Cooley

November 28, 2025

Dealership Rating
Employee Rating

Great service and friendly people. It's always a pleasant experience at the Walt Massy dealership. More

by Jurochester3rd
Recommend Dealer
Yes

Other Employees Tagged: Trenton Cooley

November 12, 2025

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best place to deal with, gets you in and out as soon as possible and doesn’t hurt your pocket to bad More

by emartin2
Service Price Transparency
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Recommend Dealer
Yes
Nov 17, 2025

Walt Massey Chevrolet Franklinton responded

Great to hear you had such a smooth experience. Getting you in and out quickly while keeping things affordable is exactly what we aim for, and it’s awesome to see that reflected in your visit. Thanks for sharing!

November 07, 2025

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I love Walt Massey in Franklinton and recommend to everyone I know looking for a vehicle! Mrs Emily Martin is the best to work with! More

by msharp3
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2025

Walt Massey Chevrolet Franklinton responded

We’re thrilled to hear that you love your experience with us in Franklinton! Emily will be so happy to know she made your visit such a great one. Thanks for the kind words and recommendation!

November 06, 2025

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Great service at Walt Massey. Friendly staff......in and out in a few hours with a new actuator. Thanks! More

by Doxmom
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2025

Walt Massey Chevrolet Franklinton responded

We’re happy to hear you had such a smooth visit and that our team got you back on the road quickly! Thanks for sharing your experience and for choosing us!

October 29, 2025

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Got in as promised and finished work bet fast everything works and everyone was very friendly More

by shady6057
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad everything went smoothly and that our team delivered fast, friendly service just as promised! Thanks for sharing your experience!

October 11, 2025

Dealership Rating
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They were very pleasant and took very good care of my tahoe thank you very More

by lindagay19
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Emily Martin , Kate Ashe

Oct 18, 2025

Walt Massey Chevrolet Franklinton responded

We’re happy to hear our team took great care of your Tahoe! Thank you for sharing your experience and for trusting us with your vehicle.

September 20, 2025

Dealership Rating
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Quick and easy. Scheduled online. Brought my Blazer in, left and returned when ready. Perfect! More

by myfiveboys
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

Sep 22, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad the online scheduling and service process was quick and easy for you. Enjoy your Blazer, and we look forward to helping again next time!

September 18, 2025

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best place to bring car for repairs, fast easy if they find other things that need attention Trent will let you know More

by emartin2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Judy Anderson, Steve Boyd, Jeff Mccain , Kate Ashe, sales emily martin#5 star

Sep 22, 2025

Walt Massey Chevrolet Franklinton responded

We’re happy to hear Trent and the team took great care of you with fast, easy service and clear communication. We appreciate your trust and look forward to helping with your repairs anytime!

September 12, 2025

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Employee Rating

Mrs Emily and mgr. Steve went out of their way to help me with my problem. Couldn’t ask for any better assistance, they were very knowledgeable and kind. All my dealing More

by George
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Martin

Sep 15, 2025

Walt Massey Chevrolet Franklinton responded

We’re so glad to hear Emily and Steve went above and beyond to take care of you. It’s wonderful knowing their knowledge and kindness made such a strong impression. Thank you for sharing your experience—your kind words mean a lot to the team!

September 11, 2025

Dealership Rating
Employee Rating

The staff is friendly but professional. They listen to the issues you’re having with your car. They call promptly when your car is ready and go over the repairs that was needed. More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Wallace

Sep 12, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad to hear our staff made the process easy by listening, keeping you updated, and clearly explaining the repairs. That level of care is exactly what we aim to provide every visit!

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