Trenton Cooley
Trenton Cooley at Walt Massey Chevrolet Franklinton

Trenton Cooley | Page 4

Service Manager

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

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4.9
49 Reviews
4.9

49 Reviews

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49 Reviews of Trenton Cooley

August 28, 2025

Dealership Rating
Employee Rating

Love them! I took my car in for an oil change and they washed it too! One less thing on my to do list now! More

by ACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

Aug 29, 2025

Walt Massey Chevrolet Franklinton responded

That’s wonderful to hear! We’re glad we could make your day a little easier by taking care of the wash along with your oil change. Thanks for sharing your experience!

August 27, 2025

Dealership Rating
Employee Rating

Now that you have new management the service is much better . Everyone acts as professionals More

by PGBH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

Aug 27, 2025

Walt Massey Chevrolet Franklinton responded

We’re happy to know you’ve noticed the positive changes. The team takes pride in providing professional, quality service, and it’s great to see that reflected in your experience.

August 26, 2025

Dealership Rating
Employee Rating

Excellent service department. Kate is awesome and so is Trent. Every time I go somewhere else to find parts I always come to back to Walt Massey in franklinton. Need batteries for More

by duckhunter81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Boyd , Kate Ashe

Aug 27, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad to hear Kate and Trent took such great care of you! It means a lot that you continue to choose us for your parts needs, and we’re happy we could save you money on those batteries.

August 22, 2025

Dealership Rating
Employee Rating

Was very pleased with my experience at dealership. Matter of fact OUTSTANDING! Was going out of town the next day and y’all got me fixed up. Didn’t have to cancel plans.Got the needed part brought in More

by Bbatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Anderson, Steve Boyd , Kate Ashe

Aug 25, 2025

Walt Massey Chevrolet Franklinton responded

We’re so glad we could get you taken care of quickly and keep your travel plans on track! Our team is always happy to go the extra mile to make sure everything works out smoothly. Thank you for sharing your experience!

August 20, 2025

Dealership Rating
Employee Rating

Very helpful and pleasant service. I was in need of service and I did not have a scheduled appointment - Walt Massey handle my need. Thank you. More

by mattpittman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

Aug 21, 2025

Walt Massey Chevrolet Franklinton responded

We’re so glad we could take care of you even without an appointment. It’s great to know our team was helpful and made the process pleasant for you.

August 20, 2025

Dealership Rating
Employee Rating

good people to work with , pleasant, friendly, hard working individuals,fast and convenient for me More

by emartin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Anderson, Steve Boyd , Kate Ashe, Jeff Mccain

Aug 21, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad to hear our team made the process fast, convenient, and friendly for you. Your kind words mean a lot, and we appreciate your trust in us!

August 11, 2025

Dealership Rating
Employee Rating

Best place to have your vehicle worked on, they have saved me with my nitro More

by emartin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Anderson, Steve Boyd , Kate Ashe, Jeff Mccain, sales emily martin

Aug 12, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad to hear we could help keep your Nitro on the road! Thanks for trusting us with your vehicle and for the great feedback.

August 09, 2025

Dealership Rating
Employee Rating

Very good and quick service. No fluff, they were direct and got right to the point without trying to sell me more than I needed. More

by adam.m.franklin
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

Aug 10, 2025

Walt Massey Chevrolet Franklinton responded

Glad to hear you enjoyed the quick, straightforward service. We believe in being honest and efficient, and it’s great to know that came through during your visit!

July 28, 2025

Dealership Rating
Employee Rating

Very good service and accommodating. Didn’t have a long wait time. Clean facilities. Nice waiting area. More

by teacher.42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

Jul 30, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad to hear everything went smoothly and that you enjoyed the clean, comfortable environment while you waited. Providing fast, accommodating service is always our goal—thank you for the kind words!

July 24, 2025

Dealership Rating
Employee Rating

Good company to work with. Service was excellent and done well. Great lounge area and concessions. More

by BANKSTONDARRYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, Judy Anderson , Kate Ashe

Jul 28, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad to hear you had a great experience with our team and enjoyed the lounge and concessions while you waited. Thanks for the kind words—we appreciate your support!

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