Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Trenton Cooley
Trenton Cooley at Walt Massey Chevrolet Franklinton

Trenton Cooley | Page 6

Service Manager

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

Contact Me
4.9
65 Reviews
4.9

65 Reviews

Write a Review

65 Reviews of Trenton Cooley

August 20, 2025

Dealership Rating
Employee Rating

Very helpful and pleasant service. I was in need of service and I did not have a scheduled appointment - Walt Massey handle my need. Thank you. More

by mattpittman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

Report | Print
Aug 21, 2025

Walt Massey Chevrolet Franklinton responded

We’re so glad we could take care of you even without an appointment. It’s great to know our team was helpful and made the process pleasant for you.

August 20, 2025

Dealership Rating
Employee Rating

good people to work with , pleasant, friendly, hard working individuals,fast and convenient for me More

by emartin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Anderson, Steve Boyd , Kate Ashe, Jeff Mccain

Report | Print
Aug 21, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad to hear our team made the process fast, convenient, and friendly for you. Your kind words mean a lot, and we appreciate your trust in us!

August 11, 2025

Dealership Rating
Employee Rating

Best place to have your vehicle worked on, they have saved me with my nitro More

by emartin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Anderson, Steve Boyd , Kate Ashe, Jeff Mccain, sales emily martin

Report | Print
Aug 12, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad to hear we could help keep your Nitro on the road! Thanks for trusting us with your vehicle and for the great feedback.

August 09, 2025

Dealership Rating
Employee Rating

Very good and quick service. No fluff, they were direct and got right to the point without trying to sell me more than I needed. More

by adam.m.franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

Report | Print
Aug 10, 2025

Walt Massey Chevrolet Franklinton responded

Glad to hear you enjoyed the quick, straightforward service. We believe in being honest and efficient, and it’s great to know that came through during your visit!

July 28, 2025

Dealership Rating
Employee Rating

Very good service and accommodating. Didn’t have a long wait time. Clean facilities. Nice waiting area. More

by teacher.42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

Report | Print
Jul 30, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad to hear everything went smoothly and that you enjoyed the clean, comfortable environment while you waited. Providing fast, accommodating service is always our goal—thank you for the kind words!

July 24, 2025

Dealership Rating
Employee Rating

Good company to work with. Service was excellent and done well. Great lounge area and concessions. More

by BANKSTONDARRYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, Judy Anderson , Kate Ashe

Report | Print
Jul 28, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad to hear you had a great experience with our team and enjoyed the lounge and concessions while you waited. Thanks for the kind words—we appreciate your support!

July 18, 2025

Dealership Rating
Employee Rating

I am very happy you did it very good job on my car thank you More

by stevenz62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

Report | Print
Jul 19, 2025

Walt Massey Chevrolet Franklinton responded

We’re so happy to hear you’re pleased with the work on your car! Thank you for the kind words—it means a lot to our team.

July 16, 2025

Dealership Rating
Employee Rating

Easy appointment set up, and easy keeping track of my vehicle’s progress. Great customer service. More

by MICHELEPLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

Report | Print
Jul 19, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad the appointment process and vehicle updates were smooth and easy for you! Providing great customer service is always our goal, and we’re happy to hear we delivered.

July 16, 2025

Dealership Rating
Employee Rating

best dealership around, very pleasant people to work with including Kate and Trent snd the mechanics More

by emartin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Anderson, Steve Boyd , Kate Ashe, Jeff Mccain

Report | Print
Jul 16, 2025

Walt Massey Chevrolet Franklinton responded

We’re grateful for your kind words and thrilled to hear you had a great experience with Kate, Trent, and our mechanics. It’s our goal to make every visit as pleasant and seamless as possible—thank you for choosing us!

July 09, 2025

Dealership Rating
Employee Rating

This staff is very friendly and knowledgeable. Walk in and assisted with a smile and kindness. Never feel rushed. Great Job!! More

by suedillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin , Kate Ashe, Lance Wallace

Report | Print
Jul 12, 2025

Walt Massey Chevrolet Franklinton responded

We love hearing this! Our team works hard to create a welcoming, pressure-free environment, and it’s wonderful to know that came through during your visit. Thanks for the kind words!

1
...
5
6
7

Dealership Inventory (50 Vehicles)

used 2021 Chevrolet Silverado 1500 car, priced at $27,147
2021 Chevrolet Silverado 1500
used
Red Hot exterior
Unknown
Four-wheel Drive
$27,147
View Details
new 2026 Chevrolet Traverse car, priced at $43,722
2026 Chevrolet Traverse
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
$43,722
View Details
used 2025 Chevrolet TrailBlazer car, priced at $22,189
2025 Chevrolet TrailBlazer
used
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
$22,189
View Details
used 2022 Ford Explorer car, priced at $28,317
2022 Ford Explorer
used
Agate Black Metallic exterior
Unknown
Four-wheel Drive
$28,317
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $58,494
2026 Chevrolet Silverado 1500
new
Polar White Tricoat exterior
Automatic
Four-wheel Drive
$58,494
View Details
new 2026 Chevrolet Colorado car, priced at $42,163
2026 Chevrolet Colorado
new
Summit White exterior
Automatic
Four-wheel Drive
$42,163
View Details
View All Inventory