The customer service experience I received at the dealership was Top Notch!!! They were extremely knowledgeable on all aspects of the vehicle I was purchasing and made the entire process seamless!!! Best car buying experience I’ve ever had!
"Top Noch Service"
This is our third car we have purchased from VW Crystal Lake/ Anderson Motor Group and as always they go above and beyond! No pressure and straight forward! Work with us to get the best deal for us!
"Excellent experience "
This is our 2nd car from Crystal Lake VW. Excellent customer service. Very efficient car buying experience. Highly recommend and I would buy from them again
"Best experience and customer service!"
Trevor and Casey made my car buying experience as easy and hassle free as possible. They were both very attentive to my requests and made sure to get me the best and most affordable deal possible. They both worked very hard to make sure I was a happy customer. I love my new VW Passat!!! I will definitely go back for any future car needs.
"Trevor the GTI Guy "
I walked in at 8:20pm on a Tuesday night and was greeted by Trevor The GTI Guy. He was eager to help even though it was getting near closing time. We took a Tiguan on a quick test drive, he was knowledgeable, easy going and fun to work with. He let me know his hours for the week and I returned Thursday afternoon. Trevor had the other cars I requested to drive ready when I walked in the door. Trevor in addition to his colleagues made the entire experience seamless and made it possible for me to leave with a car that same day. The environment on the sales floor was phenomenal, all the employees were willing to help and answer any questions. Everyone made what can be a stressful process easy and fun!
I'm happy to say I left with a Passat SE and I am thankful for all of Trevor's help!
"Serviced my 12 Passat. "
Couldn’t be happier with the service I received. Staff was helpful and prepared for my arrival. I decided to look for new options to trade in and got the information I needed from the sales staff without pressuring me to try to but
"we LOVE the GTI GUY!"
Trevor was a very helpful and informative client advisor. Hes very knowledgeable about the product in which he sells and let my husband and I make an informed decision about purchasing the vehicle. Very low pressure and very comfortable working with him!
"Trevor Awe was very easy to work with"
Trevor is extremely knowledgeable about the cars, no pressure sales and very pleasant to work with. I would recommend him and this dealership to everyone. It was a great experience!
"Very helpful and knowledgeable "
I was very pleased with my client advisor, Trevor. He was very knowledgeable about any car i asked about and he was very easy going and not pressuring me to buy. Very great salesman and great dealership!
"Very knowledgeable "
Trevor, my Salesman was very knowledgeable of the VW product but was low pressure...made me feel confident in VWs and was a pleasant experience!