Trevor Ostendorf

Had a small warranty issue that was resolved in a timely manner. Quick repair done right. manner. Quick repair done right. More

by jmonpas Verified Customer Verified Customer

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I am always happy with my service at Chippewa Valley Mazda. I love my Mazda CX 90. Mazda. I love my Mazda CX 90. More

by dswagnerpj Verified Customer Verified Customer

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We were told that we needed new tires and took our car to another place to have the tires installed. Even though we had paid for an entire diagnostic, the dealership did not find that the TPMS sensors had fa another place to have the tires installed. Even though we had paid for an entire diagnostic, the dealership did not find that the TPMS sensors had failed on all four tires. In the notes from the Service, it said that there were no codes and no codes pending. I called back to let them know to see if our TPS sensors were covered under our bumper-to-bumper extended warranty, they were going to check and call us back. No one has reached out to us. and it has been one week since we had the full diagnostic for replacing a blower fan motor. The lady, I talked to also said that I would have to pay for another full diagnostic if I want to see if this would qualify as a claim under the warranty. We also have had our oil changed there multiple times in the last two years and have our tires rotated each time, no one has said anything about TPMS issues. The technicians at Costco caught it immediately. More

by tlange2368 Verified Customer Verified Customer

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This is not the first vehicle I have purchased from Chippewa Valley Mazda. I frankly dont know why anyone would go anywhere else. Everyone always makes me feel at home and is so accomodating. Thank Chippewa Valley Mazda. I frankly dont know why anyone would go anywhere else. Everyone always makes me feel at home and is so accomodating. Thank you! More

by scott@aureliusvs.com Verified Customer Verified Customer

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Well received and understanding of the problem Did thorough review trying to find the problem Was fare with the price but still not sure what was cat the uneven ware thorough review trying to find the problem Was fare with the price but still not sure what was cat the uneven ware More

by wesmohns Verified Customer Verified Customer

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Tried to upsell air filter change to 130$ while only having the vehicle for 5k miles so only way that is possible is if they sold me the vehicle with an air filter already failing and couldn't replace t having the vehicle for 5k miles so only way that is possible is if they sold me the vehicle with an air filter already failing and couldn't replace the 20$ parts or the filter was just an upsell to make money on those who don't know how to change a simple 10$filter More

by ajwilken Verified Customer Verified Customer

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Great Service! Trevor and his team are outstanding! Made the process simple by handling my car warranty. Trevor and his team are outstanding! Made the process simple by handling my car warranty. More

by rolsonrealtor Verified Customer Verified Customer

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Very helpful! Always had a smile on his face Once they recieved the part my car needed. They got on it right away. So i could get my car back. I appreciated the l Always had a smile on his face Once they recieved the part my car needed. They got on it right away. So i could get my car back. I appreciated the loaner i had for a month More

by kelleys88 Verified Customer Verified Customer

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Am signed up for service plan and am pleased how efficient and quickly I can get in and out for tire rotation and oil change. efficient and quickly I can get in and out for tire rotation and oil change. More

by karenh_24 Verified Customer Verified Customer

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Staff is pleasant and facilities were clean. Prompt service was excellent. I enjoy visiting them. Prompt service was excellent. I enjoy visiting them. More

by HEATHER_MANECKE Verified Customer Verified Customer

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