Trevor Russ | Page 2

Bryan College Station Toyota responded

Thank you for your kind words! We're glad to hear that Trevor provided such a professional and seamless experience, both over the phone and in person. We appreciate you making the trip to work with us and are grateful for your support. Enjoy your new vehicle! Customer Relations Manager customerservice@purdygroupusa.com

Bryan College Station Toyota responded

We’re absolutely delighted to hear how wonderful Trevor was in making your experience so special! Knowing that he took the time to walk you through every detail of your new vehicle truly warms our hearts. Enjoy every drive in your new car, and we can’t wait to welcome you back again!

Bryan College Station Toyota responded

We sincerely apologize for the long wait time you experienced during your visit. We understand that spending over four hours finalizing a deal is frustrating, and we should have been more efficient. Your feedback is valuable, and we will use it to improve our processes and better serve our customers in the future. Thank you for bringing this to our attention!

Bryan College Station Toyota responded

We’re glad to hear that Trevor provided you with excellent service! However, we apologize for your experience regarding the GPS tracking requirement. We strive to be transparent and respectful of our customers’ preferences, and your feedback is important to us. Thank you for sharing your thoughts, and we’ll take this into consideration as we continue to improve our services. If you have any further concerns, please feel free to reach out!

Bryan College Station Toyota responded

It’s wonderful to hear that you enjoyed our upbeat atmosphere during your visit! Trevor's patience in addressing your questions, needs, and concerns speaks volumes about our commitment to customer service. Thank you for sharing your experience, and we look forward to assisting you again in the future! Enjoy your new car!