Trevor Schmetterer

There were several times that my salesperson, TS, didn't seem "present" ... on his phone, other staff didn't know where he was, didn't return calls. I got the sense TS was juggling a few clients at once? Or seem "present" ... on his phone, other staff didn't know where he was, didn't return calls. I got the sense TS was juggling a few clients at once? Or maybe was having a really bad week? Also, there were a couple things he said to me privately that were unprofessional, a bit shocking. He seemed to push responsibilities to other staff. He definitely did not earn the commission! His colleague, Ben Burnett, in contrast, was a class act. If it weren't for Ben, I probably would've walked away and gone to another Mazda dealer. Not sure if I'll return for service at this location for my 2026 CX-50 Hybrid. Am looking for a place that stands behind their vehicles, where the staff acts skillfully and with integrity. More

by jm Verified Customer Verified Customer

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Great experience. All of the staff were very friendly and helpful. Would recommend to any friend. All of the staff were very friendly and helpful. Would recommend to any friend. More

by nicknorthup Verified Customer Verified Customer

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Very helpful and honest! Todd went above and beyond in arranging our test ride and made the paperwork and financing portion speedy and fair. Thanks for your help! Todd went above and beyond in arranging our test ride and made the paperwork and financing portion speedy and fair. Thanks for your help! More

by jeannie.m.nielsen Verified Customer Verified Customer

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The service was excellent. Trevor was great to work with! I ended up with a car that I love! Trevor was great to work with! I ended up with a car that I love! More

by bassrachel2 Verified Customer Verified Customer

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Trevor was awesome to deal with. Very professional and super knowledgeable. Really worked with how picky I was Very professional and super knowledgeable. Really worked with how picky I was More

by kelsi.sossei Verified Customer Verified Customer

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Outstanding service, knowledgeable staff, fair pricing, and exceptional customer care throughout. Highly recommend to all. and exceptional customer care throughout. Highly recommend to all. More

by cevahir Verified Customer Verified Customer

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It was a very smooth transaction. Trevor was great to work with and I would recommend him to family and friends! Trevor was great to work with and I would recommend him to family and friends! More

by Jlciccarelli110 Verified Customer Verified Customer

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Great dealership. No pressure from begining to the end of the purchase.. Very satisfied. Will recommend family a x friends to do business with Depaula No pressure from begining to the end of the purchase.. Very satisfied. Will recommend family a x friends to do business with Depaula More

by david.stevens54 Verified Customer Verified Customer

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We have two young daughters. Trevor was so kind and patient, even when they got antsy. Trevor worked around what worked best for our family through the process and it made it eas Trevor was so kind and patient, even when they got antsy. Trevor worked around what worked best for our family through the process and it made it easy for us to see and hear about the cx-5s. We all really enjoyed working with Ben. We had an emergency on our way to do paperwork and Ben was beyond kind and accommodating so we could come in and get it done. He was very knowledgeable and patient with all of our questions. More

by abrower Verified Customer Verified Customer

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I had such a great experience buying my first car at DePaula Mazda. As a first-time buyer I was honestly really nervous going into it, but Trevor made the entire process so much easier and way less over DePaula Mazda. As a first-time buyer I was honestly really nervous going into it, but Trevor made the entire process so much easier and way less overwhelming than I expected. He was patient, explained everything clearly, and never made me feel pressured at any point. He took the time to answer all of my questions and made sure I actually understood everything instead of just rushing me through the process. That meant a lot to me since this was my first time buying a car on my own. The whole experience felt smooth, professional, and genuinely positive from start to finish. I’m so happy with my car and really thankful I had Trevor helping me through it. I would 100% recommend him and DePaula Mazda to anyone looking to buy a car, especially if it’s your first time. More

by arphilpott0702 Verified Customer Verified Customer

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