Trey Prince
Trey Prince at Russell & Smith Honda

Trey Prince

Pre-Owned Manager

Russell & Smith Honda

2900 South Loop W
Houston, TX 77054

Contact Me
4.7
25 Reviews

Speaks:English

Dealership Experience

10 yrs, 9 mos

Industry Experience

12 yrs, 1 mo

4.7

25 Reviews

Write a Review

25 Reviews of Trey Prince

May 20, 2025

Dealership Rating
Employee Rating

Thomas Nguyen provided excellent service and support during my most recent visit. The waiting area is nice, allows for working space, and coffee and donuts are nice to have available as well. More

by silert714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Ly

November 17, 2024

Dealership Rating
Employee Rating

The sales person was very professional and courteous. I would do business with this dealer again. More

by Azaz.Salih
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karan Patel, Boubacar Kouyate

October 16, 2024

Dealership Rating
Employee Rating

Mechanic damaged my car. Alignment and horn. Want to know why he damaged my car. More

by Gggg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 04, 2024

Dealership Rating
Employee Rating

Alen exclusively provided the best solution for me and my family. Thank you so much! More

by Bruce Carty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Tran, Karan Patel, Alan Henson, Spencer Williams, Francisco Fuentes, Kevin Le , Sam Nguyen, Daniel Perez, Bruce Carty - Internet Dept. (Lead Management)

August 01, 2024

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Employee Rating

Very clean, people are very friendly and do a great job communicating and explaining any issues More

by michaeljoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 11, 2024

Dealership Rating
Employee Rating

Awesomeness Excellent Amazing Concerned Caring Great customer service Helpful Understanding Knowledgeable Inviting Relaxing Peaceful environment More

by Thank you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Boubacar Kouyate, Ryan Birden, Daniel Garcia-Cruz, Francisco Fuentes, Kevin Le , Kenneth Ha, Husain Hasanzada, Michael Hernandez, Henry Reece, Ryan Smith

June 09, 2024

Dealership Rating
Employee Rating

Great group of guys. Very helpful people with an excellent atmosphere. Pay them extra, please. More

by m_spencer1983@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karan Patel , Henry Reece, Carlos

May 22, 2024

Dealership Rating
Employee Rating

Terrific sales with Ian and great service with Rocky and other representatives. Will buy from Russel and Smith again. More

by Jslavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karan Patel , RJ MELCHOR, Ian Nylander

April 12, 2024

Dealership Rating
Employee Rating

Friendly approach an fast transaction. Easy to get a deal, seller and financing team very helpful and making everything clear More

by laura_dory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karan Patel, David Ly

February 29, 2024

Dealership Rating
Employee Rating

I was not notified when my car was ready. My advisor went to lunch and I was left with no knowledge of my car being ready. They didn’t reset my car to show my oil change was at 100 percent. M More

by Shannon Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 01, 2024

Russell & Smith Honda responded

Shannon, thank you for taking the time to leave us feedback about your experience with us. We are sorry to hear about your recent experience. Our service manager, Bryan Trevino is available to assist you if you would like to discuss your recent experience in more detail. His email is btrevino@russellsmith.com. Thank you for your time, Shannon.

Mar 01, 2024

Shannon Williams responded

I’m going file a complaint with Honda and the CEO of this company

1

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