Trey Rolfson
Trey Rolfson at Jenkins Mitsubishi
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Trey Rolfson | Page 2

Sales Manager

Jenkins Mitsubishi

4315 U.S. Highway 98 N
Lakeland, FL 33809

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4.7
162 Reviews

Dealership Experience

5 yrs

Industry Experience

5 yrs

Specialties & Trainings

2024 Consumer Satisfaction Award - 3 Years in a row

Q2 - 2023 Highest Customer Experience Award

View more specialties & trainings

Languages Spoken

English English

Employee Video

4.7

162 Reviews

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162 Reviews of Trey Rolfson

March 15, 2024

Dealership Rating
Employee Rating

Good quality car and very good customer service. I’m using my Outlander it looks pretty well More

by ROBERTROM00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Sheffield, Liza Fernandez

Mar 17, 2024

Jenkins Mitsubishi responded

Thank you, Robert! We're glad to hear that you're enjoying your Outlander and that you're satisfied with the quality of both the car and our customer service. If you ever need assistance or have any questions, feel free to reach out.

March 13, 2024

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Employee Rating

I give this dealership, five stars, communication was very good, attractive, and transparent pricing made this a very easy transaction. More

by CalvinCoogle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Ashmore, Sean Wilson , Veronica Guzman

Mar 15, 2024

Jenkins Mitsubishi responded

Thank you for your feedback! We're thrilled to hear that you had a five-star experience at Jenkins Mitsubishi. We strive for excellent communication and transparent pricing to make transactions easy for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope you enjoy your new vehicle!

March 05, 2024

Dealership Rating
Employee Rating

Good service and excellent procedure. I do recommend to buy a car in Mitsubishi dealer More

by juanabreu13
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Dave Ashmore, James Sheffield, Haylee Wells, Jordan Rice, Milton Lopez , Brandon Landers, Beckie McDonald, Julian Tesoro

Mar 08, 2024

Jenkins Mitsubishi responded

Hello, Thank you for your recommendation! We're pleased to hear that you had a good experience with our service and found our procedures excellent. We appreciate your feedback and look forward to assisting you or your referrals in the future.

March 03, 2024

Dealership Rating
Employee Rating

This dealership is top notch. Excellent service. Javier was my salesman, he's amazing. This is the second car he's sold me. Personally recommend him . Finance staff was amazing. More

by flobutler70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro , Javier Cruz

Mar 05, 2024

Jenkins Mitsubishi responded

We're thrilled to hear about your positive experience with us at Jenkins Mitsubishi! Thank you for your kind words about Javier and our finance staff. We appreciate your recommendation and look forward to serving you again in the future.

March 02, 2024

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Employee Rating

Trey was somewhat rude regarding his insistence on bringing a cashiers check rather than personal check for balance of cash payment. Ricardo was great to deal with and very pleasant to work with. More

by martywbutler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Sheffield, Sierra Freudenthal , ricardo

Mar 03, 2024

Jenkins Mitsubishi responded

Dear Marty, We appreciate you taking the time to share your experience with us. We apologize for any inconvenience you may have encountered during your visit, particularly regarding Trey's handling of the payment method. Your feedback is valuable to us, and we will address this matter internally to ensure better communication in the future. On a brighter note, we're thrilled to hear that Ricardo provided you with great service and made your experience pleasant. We value your business and hope to exceed your expectations on your next visit.

March 01, 2024

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From start to finish they were very helpful , knowledgeable and straight up personable !! We had our 5 month old puppy with us, as we had to drive 2 hours to dealer from Charlotte County and ba More

by PAXTON.RON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2024

Jenkins Mitsubishi responded

Dear Ron, Thank you so much for your kind words and for choosing Jenkins Mitsubishi for your automotive needs! We're thrilled to hear that our team, including Jordan, James, and Jose, provided you with helpful, knowledgeable, and personable service throughout your visit. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help!

February 27, 2024

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Employee Rating

This was our second purchase with Jenkins. Jordan and Trey assisted me very well and made the transaction interesting too. Definitely recommended dealer. Sales team was easy to deal with and f More

by LARRYPIOLI01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

Jenkins Mitsubishi responded

Thank you for choosing Jenkins Mitsubishi for your second purchase! We're thrilled to hear that Jordan and Trey provided you with excellent assistance and made the transaction interesting. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

February 18, 2024

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Employee Rating

Completely smooth and seamless process. After calling several Mitsubishi dealers throughout south Florida, the only dealership that tried to earn our business was JENKINS! Worth the drive More

by tiffanyshlomi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2024

Jenkins Mitsubishi responded

Thank you for your feedback! We're thrilled to hear that you had a smooth and seamless experience at Jenkins Mitsubishi. Our team works hard to provide excellent service, and we're glad Jose, Milton, and our finance manager could assist you effectively. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business!

Feb 23, 2024

Jenkins Mitsubishi responded

Thank you for choosing Jenkins Mitsubishi! We're thrilled to hear that you had a smooth and seamless experience with us. We appreciate your kind words about Jose, our internet salesperson, and our finance manager. We're delighted that Milton was able to assist you with the car features and app. We're grateful for your business and hope to serve you again in the future!

February 16, 2024

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Employee Rating

Good good good good good good good good good ok ok ok ok ok ok More

by titoflorida131@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2024

Jenkins Mitsubishi responded

Thank you for the 5-star rating! At Jenkins Mitsubishi, we're thrilled to have met your expectations. If you need anything else or have any additional feedback, feel free to reach out. We look forward to seeing you again soon!

Feb 18, 2024

Jenkins Mitsubishi responded

Thank you for the 5-star rating and feedback! We're glad you had a positive experience with us at Jenkins Mitsubishi. If you have any further comments or need assistance, feel free to reach out. We appreciate your support and look forward to serving you again in the future!

February 10, 2024

Dealership Rating
Employee Rating

They listen to what my needs was and what my expectations was and delivered everything that I asked and needed More

by fintonann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Milton Lopez

Feb 12, 2024

Jenkins Mitsubishi responded

Thank you for your feedback! We're glad to hear that we were able to meet your needs and expectations at Jenkins Mitsubishi. Providing personalized service is important to us, and we're delighted that we could deliver everything you asked for. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

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