Tri Le | Page 19

What a great experience. Tri was very thorough, helpful, knowledgeable and friendly. I had a great car buying experience and look forward to using the services that the dealership has to offer in the futur knowledgeable and friendly. I had a great car buying experience and look forward to using the services that the dealership has to offer in the future. ............................................ More

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My car buying experience was a breeze. I purchased the car in Mass. (Patrick Motors) from Florida, and they did everything they could to make the experience as easy as possible. They even picked me up fr car in Mass. (Patrick Motors) from Florida, and they did everything they could to make the experience as easy as possible. They even picked me up from Boston when my flight arrived so I didn't have to worry about transportation out to Worcester. Great dealer. Great people. Great service. Thank you Patrick Subaru. More

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I liked the "no hassle" approach. We were greeted at the door and asked if we could be helped. We were not pounced upon from several directions to see which salesman could make it to us first. We were not door and asked if we could be helped. We were not pounced upon from several directions to see which salesman could make it to us first. We were not pressured into giving all our private information before we could negotiate a price. We were also not rushed because the were getting ready to close in the evening. The car and the necessary paperwork were ready on time as agreed. The salesman went over the car in great detail and made sure we understood how everything functioned. The salesman also returned our calls in a reasonable amount of time. We were both very happy with our purchase. I hope the service people will be as good. Sincerely, Jon & Holly More

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I was very satisfied by the service I received from Patrick Motor's employee Tri Le. He was very friendly and patient and met my needs. One example was that I needed the whole process done as soon as Patrick Motor's employee Tri Le. He was very friendly and patient and met my needs. One example was that I needed the whole process done as soon as possible because of my busy schedule and Tri worked around it very efficiently. I would recommend this dealership. More

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I just moved to the US, and wanted to buy a used Impreza in the 10K$ range. The salesman, Tri Le has been very kind from the beginning, and willing to collaborate and meet my needs. He first showed to me in the 10K$ range. The salesman, Tri Le has been very kind from the beginning, and willing to collaborate and meet my needs. He first showed to me a 06 Impreza wagon, with 80K miles, and during our test drive the "check engine" came up. So I tested a 05 one, with 50K miles, it seemed ok, but when I brought it to MIDAS (60$, very recommendable) for a pre-purchase check they told me that the head gasket had to be changed. Since Patrick told me that they won't change it I tested another 05 Impreza, that this time was ok with the MIDAS check (they didn't charge me for this second inspection!) So I bought this one, and Tri Le was very helpful in all the paperwork, he got me the best insurance price I could get around, and he even picked me up at work or at home when I needed to go to the dealer to test cars or sign papers and so on. So my take home message is: Tri Le has been very kind and helpful, not pushy at all, the best salesman I could found in the Worcester area for professionalism and kindness. The only problem I got is that many of the used cars are bought at auctions, so they have no idea about the history of the car. This is why a pre-purchase inspection is strongly recommended. But this is a problem with all used cars, not with Patrick's in particular. More

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I was impressed with this dealership as soon as I started talking to Tre. He listened, answered my questions and I never felt anyone was trying to sell me the car. The car (Outback SE) sold itself. I test dr talking to Tre. He listened, answered my questions and I never felt anyone was trying to sell me the car. The car (Outback SE) sold itself. I test drove in late March, but then went away on business but they followed up when I was back and I selected and bought the actual car inside 2 hours. There was not a lot of haggling, I'd done my homework on the web so had a pretty good idea what I expected to pay, and we came to a deal easily - since that's the bit I hate, this really boosted the whole experience. The car is great, the follow-up has been great, and I'd recommend them to a friend (in fact, I already have) More

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Upon our walk-in to Patrick Subaru, my husband and I were greeted by sales rep, Joe, who took care of us right away. Our original interest was an Outback, which he drove right out front for us to test drive greeted by sales rep, Joe, who took care of us right away. Our original interest was an Outback, which he drove right out front for us to test drive. All and all, a nice drive, but not as spacious as we hoped, so Joe and co-worker, Steve, recommended the Tribeca, as it offered more space. We went home to research consumer reports and reviews on the Tribeca and decided it was our best bet! The following day, we were able to crunch numbers and start paperwork over the phone with sales rep, Tri and finance rep, Rob. The whole team offered top-notch service, unlike anything we had experienced throughout our 3 week car search! Tri was incredibly knowledgeable about our Subaru model and history, as well as many of its competitors. He gave us direct answers and honest advice, which is something we never received from the Bernardi Honda and Bernardi Toyota dealerships located on rte. 9, as well. Tri went above and beyond to ensure that we would able to drive our new car off the lot that night. He even went out to greet our tow with our trade-in while we sat in traffic on the way over. Tri stayed later to accommodate my husband's busy work schedule and ultimately ended up staying 2 hours after closing time to help us clear out our old car in the freezing cold! We spent a lot of time with Rob in Finance, who also stayed well after closing time to thoroughly explain the terms and conditions of our new loan. He also went over different Subaru warranty options, and waited most patiently while we decided on a package and tackled him with question. Honestly, we went to Patrick's looking for a used car on a strict budget! After 3 weeks of car shopping, you learn that most car salespeople don't want to waste their time on you unless you are willing to buy a brand new car, or pay for an overpriced used one! The other dealers I previously mentioned, pressured us into cars we couldn't afford and gave us the traditional car salesman run around, but Patrick's treated us like gold from the moment we walked through their door. In the end, we drove away in what felt like a "new" car and this is why Patrick Subaru is the epitome of how every car dealership should be! More

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I would recommend Patrick Subaru of shrewsbury because of their salesperson Tri Le. He was able to answer every question we threw at him. He is not a "typical car salesman." He was not pushy or rude. He was their salesperson Tri Le. He was able to answer every question we threw at him. He is not a "typical car salesman." He was not pushy or rude. He was willing to work the numbers over and over again provinding us with many options. He is well versed in all things Subaru. He went out of his way to find the exact car I was looking for, color, manual transmission. He found one in another state, had it brought half way and then picked it up and brought it to Patrick's where I picked it up the same day and drove home! The car was spotless, with a full tank and warmed up when I went to get in. All in all I would highly recommend going to see Tri at Patrick's for a Subaru. More

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