Trini Gallegos | Page 2

Brian n his crew are always great!! Always prompt and courteous very helpful. Explained everything clearly. courteous very helpful. Explained everything clearly. More

Helpful 0

Report | Print

We had a good experience finding our wonderful hybrid RAV-4. We were on pins and needles while it came from Long Beach, though. RAV-4. We were on pins and needles while it came from Long Beach, though. More

Helpful 0

Report | Print

Well organized and operated Service was prompt and Well organized and operated Service was prompt and courteous. Made me happy to have bought a Toyota Well organized and operated Service was prompt and courteous. Made me happy to have bought a Toyota More

Helpful 0

Report | Print

Rare is an auto dealership where you can trust what you're told, including the 'check out/purchase' process, where unnecessary fees are usually added. Would highly recommend these folks and this deale you're told, including the 'check out/purchase' process, where unnecessary fees are usually added. Would highly recommend these folks and this dealership. More

Helpful 0

Report | Print

Excel Lanto service guys in service know there stuff always try to explain the mechanical part So the layman can understand it . Go go go always try to explain the mechanical part So the layman can understand it . Go go go More

Helpful 0

Report | Print

After finding the deal of a lifetime, I found out that Toyota of Santa Fe uses bait and switch tactics to get customers to purchase vehicles at a ridiculous price. Trini Gallegos, supposed internet sales Toyota of Santa Fe uses bait and switch tactics to get customers to purchase vehicles at a ridiculous price. Trini Gallegos, supposed internet sales manager tried making excuses, but it didn't work, beware of their illegal tactics, don't trust what you see on their website. More

Helpful 2

Report | Print

Trini Gallegos was my sales associate. I purchased a certificate 2017 Corolla for a good price. There was no pressure. I was car shopping alone in Santa Fe, and was not trading in my vehicle. Not a p certificate 2017 Corolla for a good price. There was no pressure. I was car shopping alone in Santa Fe, and was not trading in my vehicle. Not a problem: Trini ensured that all certified vehicle paperwork was completed and delivered to my home in Albuquerque with the car when scheduled. It's only been one week and Trini has contacted me twice to make sure that I am still satisfied. I do not remember the name of the man that help with the final paperwork. He offered me some extra warranty packages, but he never made me feel uncomfortable, or perturbed. I said no thank you; he was not pushy. I do not plan on purchasing another vehicle tomorrow, but if I had that plan, I would return to Toyota of Santa Fe and ask to work with Trini. More

Helpful 3

Report | Print

Great Dealership I had a great experience with buying a car at Toyota of Santa Fe. Trini was our agent and helped in the buying process and made it easy. Toyota of S I had a great experience with buying a car at Toyota of Santa Fe. Trini was our agent and helped in the buying process and made it easy. Toyota of Santa Fe had the car we wanted at the price we thought was good. Overall good time with everyone at the dealership and would consider buying from them in the future. More

Helpful 0

Report | Print

Great buying experience If you are looking into buying a new car do not cross Santa Fe Toyota off you list. Trini Gallegos was awesome. He is the internet sales manager and If you are looking into buying a new car do not cross Santa Fe Toyota off you list. Trini Gallegos was awesome. He is the internet sales manager and was a pleasure to work with. I did the online inquiry and it was all done over email / phone. Pretty easy process as he gave a good price, that beat the prices in ABQ. More

Helpful 0

Report | Print

No 'Buddy in this Business' and Worst Car Buying Experience. We were serious about buying a vehicle, and found one we liked. We were in the process of negotiating a price when they suddenly sold it out from und We were serious about buying a vehicle, and found one we liked. We were in the process of negotiating a price when they suddenly sold it out from under us to another customer who arrived after us. TOTALLY UNPROFESSIONAL. I would not trust Trini Gallegos, Sean Starkweather or Kirk Kapple in a purchase again. We spent hours waiting on a response to our counter-offer. All the while they were negotiating with a second buyer!!! The manager on duty, Lee Roybal, was somewhat sympathetic, and said the General Manager would be contacting us the following day. We never received a call back. SHAMELESS and UNTRUSTWORTHY. There was certainly no "Buddy in the Business" for us at Toyota of Santa Fe. Bottom line - we went back to Albuquerque and bought a vehicle that same day from American Toyota, where we had an excellent experience. More

Helpful 0

Report | Print