Trisha Stone
Trisha Stone at Lithia Hyundai of Reno

Trisha Stone | Page 9

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.6
102 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

3 yrs, 4 mos

4.6

102 Reviews

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102 Reviews of Trisha Stone

November 18, 2023

Dealership Rating
Employee Rating

I love the service the attention although I did find there was a few rough spots in my paint More

by STETSON3339
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lennox

Nov 20, 2023

Lithia Hyundai of Reno responded

Thank you for reaching out, Stetson. We are happy to see that you enjoyed the customer service provided by our team at Lithia Hyundai of Reno. Should you have any questions or concerns about the spots in your paint, please give us a call.

November 01, 2023

Dealership Rating
Employee Rating

Everyone one I felt with was super nice and helpful never felt like I was a burden above and beyond awesome experience More

by 3211991KN
Recommend Dealer
Yes

Other Employees Tagged: Bryan Ogg

Nov 02, 2023

Lithia Hyundai of Reno responded

We're so glad to know you had an awesome experience with our team at Lithia Hyundai of Reno! Your satisfaction is important to us, and we appreciate your feedback. Safe travels in your new vehicle!

November 01, 2023

Dealership Rating
Employee Rating

Not at all helpful, in fact they were expecting me to update the software in my car which I don’t even have enough equipment for and did not even service my car when Hyundai recommended servicing time ha More

by KARAN1891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 28, 2023

Dealership Rating
Employee Rating

As far as they all go, all lie. Don't you wish you could talk to prior owners? There are things that don't add up. We have to be really informed when talking to salespeople. My wife More

by JULS.JULIENEWTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Lithia Hyundai of Reno responded

We appreciate your feedback and understand the importance of being well-informed during a vehicle purchase. We're glad to know you found a great truck, and if you have any further questions or need assistance in the future, please feel free to reach out.

October 18, 2023

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Employee Rating

Had a great experience! Trisha was awesome and very helpful. We’ve always had a great experience when we deal with Lythia Hyundai. More

by ARIELLE.CROMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2023

Lithia Hyundai of Reno responded

It's our pleasure to provide an excellent service experience at every visit! Thanks for being a valued customer at Lithia Hyundai of Reno, Arielle, and we'll see you next time!

September 11, 2023

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Employee Rating

Never call back or answer phones. Rverytime they have my car its for months and they take week or two to even get to it. And these are issues that should be recalls not thing i did to More

by olivia_ivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 13, 2023

Lithia Hyundai of Reno responded

Hi Olivia, I apologize for our lack of communication regarding your service. Please give me a call below so we can discuss this further, thanks. Andrea McGiffin Customer Relations Manager 775-682-3368 andreamcgiffin@lithia.com

September 07, 2023

Dealership Rating
Employee Rating

A very friendly and professional staff. I feel they do their utmost to accommodate me and always have my vehicle ready as promised. More

by reno george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Matt Franceschini

Sep 07, 2023

Lithia Hyundai of Reno responded

It's our pleasure, George! Thanks for being a wonderful member of the Lithia Hyundai of Reno family and we'll see you again soon!

August 20, 2023

Dealership Rating
Employee Rating

wonderful service and very nice people. The automobile was clean and nice. I givebit a ten stars More

by LAURIE.GOSSETT2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Devin Rogers

Aug 21, 2023

Lithia Hyundai of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Laurie, for choosing Lithia Hyundai of Reno!

August 17, 2023

Dealership Rating
Employee Rating

Trisha and the Hyundai team are great at what they do and was by far the best experience I have had at a car dealership. More

by JESTRA63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Everett Clunie , Ryan Ferris

Aug 17, 2023

Lithia Hyundai of Reno responded

Thank you for sharing your experience with us! We're happy to hear that Trisha and the team provided you with excellent customer service. We truly appreciate your feedback!

August 05, 2023

Dealership Rating
Employee Rating

I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twi More

by DCOTTLE33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers , David Diaz, Larry Farrell, Ryan Ferris

Aug 13, 2023

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We appreciate your feedback. We'll be sure to share your review with our crew.

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