Tristian Rivas | Page 11

My service advisor Tristan was professional and friendly and kept me informed. The CRV was ready about when he had estimated. There was no long, undetermined wait like I have experienced sometimes elsewhere and kept me informed. The CRV was ready about when he had estimated. There was no long, undetermined wait like I have experienced sometimes elsewhere. More

by Rwalsh275 Verified Customer Verified Customer

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There are several problems with the car I purchased. I have sent messages to the head of sales (I think that is his title) with no response. This car STILL has fuel system issues…the A/C doesn’t wor I have sent messages to the head of sales (I think that is his title) with no response. This car STILL has fuel system issues…the A/C doesn’t work properly…it makes a “whining”sound now…it rained today and reality set in that the wipers are bad. And…I was promised a detail because it wasn’t done before purchase. I was given NO paperwork for the 3 items I added on. The whole experience has been a nightmare. I would not recommend this dealership to anyone. More

by dmleamon Verified Customer Verified Customer

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Very pleasant experience, Tristan kept me informed throughout the whole process and explained all information about inspection throughout the whole process and explained all information about inspection More

by Lpizana22 Verified Customer Verified Customer

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Outstanding dealership with warm customer service that really makes you feel welcome like family. Great experience from Service, Parts, My salesperson Ann Stone and great conversation with financial Angel really makes you feel welcome like family. Great experience from Service, Parts, My salesperson Ann Stone and great conversation with financial Angelica Wuvanich. If you are needing services or looking for a new car, give them a try! More

by ppollister Verified Customer Verified Customer

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This dealership's service department is always reliable customer centric and always professional they are transparent and trustworthy customer centric and always professional they are transparent and trustworthy More

by Perezsoccerfam Verified Customer Verified Customer

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Fast service, helpful staff. I was able to schedule maintenance same day and was in and out. I was able to schedule maintenance same day and was in and out. More

by Nfazen Verified Customer Verified Customer

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⭐️⭐️⭐️⭐️⭐️ Great experience at Norm Reeves Honda Superstore North Richland Hills! Everyone was friendly, helpful. I’m very happy with the service. Highly recommend them! 100% Superstore North Richland Hills! Everyone was friendly, helpful. I’m very happy with the service. Highly recommend them! 100% More

by RoMa Verified Customer Verified Customer

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Helpful and responsive to my situation. Explained what work was being done and how much it would cost. Explained what work was being done and how much it would cost. More

by lcraft12 Verified Customer Verified Customer

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Tristian got my car in and out quickly. He listened to my concerns, and also was prepared with prices, as well as description of services needed in the future. His courtesy and thoroughness He listened to my concerns, and also was prepared with prices, as well as description of services needed in the future. His courtesy and thoroughness are greatly appreciated. More

by DNewman Verified Customer Verified Customer

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Tristan Rivas is very professional. His concern for clients safety genuine. He is very informative of the services being done and takes time to answer all questions asked. I very much His concern for clients safety genuine. He is very informative of the services being done and takes time to answer all questions asked. I very much appreciate his kindness and his willingness to help. More

by Idarn.60 Verified Customer Verified Customer

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