Troy Alley

They were accommodating and workable meeting my goals with both the car and financing . Might need a little more help with car functions - phone stopped charging in car - and I have a lot to learn in the with both the car and financing . Might need a little more help with car functions - phone stopped charging in car - and I have a lot to learn in the car but I'm sure they will help me More

by JAYNEAMODIO Verified Customer Verified Customer

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While the initial communication was fine before I made it to the dealership, after I arrived and attempted to talk numbers, I was unable to make a deal. After a couple days and some negotiations on price, I to the dealership, after I arrived and attempted to talk numbers, I was unable to make a deal. After a couple days and some negotiations on price, I received a call from a sales rep that told me they could make the deal happen. This is where things turned bad. I was brought directly to the finance office where the pricing for the vehicle was not shown to me. I asked to confirm the price, it was incorrect. The finance manager had to call to change the price. After that, I gave a template of my signature to begin signing paperwork. However, after about 15 min, I was handed a USB, told he was done with applying my signatures to the paperwork and I could review them when I got home. After getting home, I checked the numbers and they were not correct for my financing loan or the price of the vehicle. So I asked for clarification and the finance manager could not explain where all the numbers, my discount, or the price of the vehicle came from on the paperwork based on the original price. I was then told if I don't agree with the numbers, I can return the car and get my deposit back. This is definitely the worst experience i have had working with any dealership. More

by CHRISMHAYES Verified Customer Verified Customer

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I had a very pleasant experience at Coral Springs Audi. I also love my new car! I also love my new car! More

by VFALKINS Verified Customer Verified Customer

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Great experience. Everyone made the purchase of my new car stress free and enjoyable, Troy was awesome! Everyone made the purchase of my new car stress free and enjoyable, Troy was awesome! More

by BRIANTHERBERT Verified Customer Verified Customer

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They were a pleasure to work with, knew every detail of the vehicle. Answered all my questions. the vehicle. Answered all my questions. More

by LCOTTLER Verified Customer Verified Customer

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Dealership great Car repeated problems. Had to be towed back to dealer. Took a few days to fix. Got it back, then went to put gasoline in car and filler door wouldn’t open. I’m upset with t Had to be towed back to dealer. Took a few days to fix. Got it back, then went to put gasoline in car and filler door wouldn’t open. I’m upset with the car. More

by patgabay Verified Customer Verified Customer

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Sales representative was great. Paperwork process was too slow. Took two hours to get out the door on a cash deal. Paperwork process was too slow. Took two hours to get out the door on a cash deal. More

by GREG.KAUFMAN Verified Customer Verified Customer

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Great people, great dealer and they are all very professional! Clint, Troy and Taryn were great, and you feel very comfortable. Thank you, guys, very much appreciated! Nicholas Anil professional! Clint, Troy and Taryn were great, and you feel very comfortable. Thank you, guys, very much appreciated! Nicholas Anil More

by NICK@ZABCIINVESTMENT.COM Verified Customer Verified Customer

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The local Audi dealerships and employees are great. Audi corporate is another story. My brand new Q5 with 400 miles on it sat at the dealership for 45 days waiting on a part. When I got the car back, i Audi corporate is another story. My brand new Q5 with 400 miles on it sat at the dealership for 45 days waiting on a part. When I got the car back, it must have been parked outside during wait. Hard water spots from what appeared to be reclaimed irrigation water did a number on the license tag area paint. Tree droppings also left stains and marks. It took me hours to detail the car and get all of that off. If I had one dealer criticism, it would be to really inspect the car and clean it thoroughly before returning it. More

by grasonjim Verified Customer Verified Customer

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The process from the start was easy well handled and professional. Fares handled our questions and concerns well. Troy was easy to work with when we picked the car up and Taryn was very easy and nice to professional. Fares handled our questions and concerns well. Troy was easy to work with when we picked the car up and Taryn was very easy and nice to work with More

by DREW.SCHLESINGER Verified Customer Verified Customer

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