Dealership Experience
9 yrs, 2 mos
Industry Experience
12 yrs, 7 mos
Languages Spoken
English
235 Reviews
Write a Review235 Reviews of Troy Alley
October 15, 2026
Audi of Coral Springs should be the one and only stop for your premium automotive needs. Clint Briggs treated us and our deal with the white-glove treatment. His attention to detail, communication, follow u your premium automotive needs. Clint Briggs treated us and our deal with the white-glove treatment. His attention to detail, communication, follow up and professionalism are second to none and should be recognized for representing the brand so well. Troy Alley handled all the remainder of the car prep and logistical details so every item was accounted for. Taryn in Finance has handled every deal of ours to date and had us in and out of there in minutes...not hours. Alex and AJ in Service are always available for questions, concerns and to make sure there are never any unanswered concerns with our vehicle...truly top notch. When you purchase from Audi of Coral Springs, you are not just buying a car...it's the support and expertise of an entire organization. "Audi as a Service" and it just means they have you covered for whatever and whenever you might need them...always. Truly outstanding organization, and amazing representatives. A++ More
Other Employees Tagged: Clint Briggs, Taryn Utterstrom , Alexander Robles, AJ Bird
October 04, 2026
We dealt with Troy the entire time and he was a pleasure to deal with! To top it off, he delivered the car directly to our home, picked up our trade-in and we never stepped inside the dealership. I woul to deal with! To top it off, he delivered the car directly to our home, picked up our trade-in and we never stepped inside the dealership. I would absolutely buy my next car from Coral Springs, Audi and Troy. More
October 03, 2026
I have had great experiences with Audi Coral Springs. Very pleased with their service and expertise. Very pleased with their service and expertise. More
Other Employees Tagged: Quentin Jarlson
October 01, 2026
Fantastic from start to finish, Troy was hands on efficient from the first phone call, with timely follow up and all support info and material, up to the final agreement. All in one day, which was efficient from the first phone call, with timely follow up and all support info and material, up to the final agreement. All in one day, which was a Friday afternoon. Documents were emailed and signed off with the Docu sign tool. Later in the afternoon , Maurice, the business manager, called and explained the final procedures. By Monday everything was finalized and the money was wired. I look forward to picking up the vehicle in a few weeks and meeting everyone in person so that I can extend my gratitude and appreciation. 5 stars to the entire Audi Coral Springs team. Job well done. Truly professional! Is it possible to have the car delivered to my address in Boynton Beach at no charge? More
Other Employees Tagged: Quentin Jarlson , Maurice, Business Mgr.
July 15, 2026
Received a phone call from Troy that Audi was giving return customers a great deal. He asked me what color I was thinking about and I said silver. When I got to the show room a silver metallic A5 Sport return customers a great deal. He asked me what color I was thinking about and I said silver. When I got to the show room a silver metallic A5 Sport was parked out front with all the features I wanted plus more with the new electronics. Troy honored the price he had given me. I now own my 5th Audi. More
Other Employees Tagged: Chris Beaton, Taryn Utterstrom , A.J. in service dept. Is always a pleasure to work with.
July 04, 2026
They were accommodating and workable meeting my goals with both the car and financing . Might need a little more help with car functions - phone stopped charging in car - and I have a lot to learn in the with both the car and financing . Might need a little more help with car functions - phone stopped charging in car - and I have a lot to learn in the car but I'm sure they will help me More
June 27, 2026
While the initial communication was fine before I made it to the dealership, after I arrived and attempted to talk numbers, I was unable to make a deal. After a couple days and some negotiations on price, I to the dealership, after I arrived and attempted to talk numbers, I was unable to make a deal. After a couple days and some negotiations on price, I received a call from a sales rep that told me they could make the deal happen. This is where things turned bad. I was brought directly to the finance office where the pricing for the vehicle was not shown to me. I asked to confirm the price, it was incorrect. The finance manager had to call to change the price. After that, I gave a template of my signature to begin signing paperwork. However, after about 15 min, I was handed a USB, told he was done with applying my signatures to the paperwork and I could review them when I got home. After getting home, I checked the numbers and they were not correct for my financing loan or the price of the vehicle. So I asked for clarification and the finance manager could not explain where all the numbers, my discount, or the price of the vehicle came from on the paperwork based on the original price. I was then told if I don't agree with the numbers, I can return the car and get my deposit back. This is definitely the worst experience i have had working with any dealership. More
Other Employees Tagged: Oscar Malca, Rance Williams - 1 star for each
May 01, 2026
I had a very pleasant experience at Coral Springs Audi. I also love my new car! I also love my new car! More
Other Employees Tagged: Brendan Smith
April 28, 2026
Great experience. Everyone made the purchase of my new car stress free and enjoyable, Troy was awesome! Everyone made the purchase of my new car stress free and enjoyable, Troy was awesome! More
Other Employees Tagged: Quentin Jarlson

