Troy Alley | Page 20

Excellent Everyone made the purchase very easy. Starting with our salesperson Troy. He thorough and patient. Also Kyle in finance and the sales manager was grea Everyone made the purchase very easy. Starting with our salesperson Troy. He thorough and patient. Also Kyle in finance and the sales manager was great. I loved the no haggle price on the car and the facilities were immaculate. Thanks. More

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Outstanding Troy Alley was a fantastic help in getting me into my new car, had great knowledge on the vehicle and was very nice. Answered all questions and helpe Troy Alley was a fantastic help in getting me into my new car, had great knowledge on the vehicle and was very nice. Answered all questions and helped the purchase go smoothly. More

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Troy at Coral Sorings Audi is Awesome! Troy really took great care of me. He was courteous, professional and creates a deal that worked for me. The staff was also exceptional providing me e Troy really took great care of me. He was courteous, professional and creates a deal that worked for me. The staff was also exceptional providing me excellent service as well More

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Good experience Troy was a pleasure to work with! Rene in finance was also very helpful. Good experience overall. Was happy to come back and get a second car here. Troy was a pleasure to work with! Rene in finance was also very helpful. Good experience overall. Was happy to come back and get a second car here. More

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Buying Audi Q7 Troy was helpful, kept me informed and updated on the whereabouts of my new car and was always courteous and quick to respond. It was transparent and Troy was helpful, kept me informed and updated on the whereabouts of my new car and was always courteous and quick to respond. It was transparent and a pleasure to deal with. More

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Seamless, just like the car. I drove all the way from West Kendall to Coral Springs because how highly rated the dealership was. It was just as perfect as I had hoped. Everything I drove all the way from West Kendall to Coral Springs because how highly rated the dealership was. It was just as perfect as I had hoped. Everything was transparent and honest. No hassle. I'd recommend this dealership to anyone. More

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Leasing Experience Thoroughly enjoyed our experience leasing a car at Audi Coral Springs, especially working with Troy Alley. Troy was professional, knowledgeable, pati Thoroughly enjoyed our experience leasing a car at Audi Coral Springs, especially working with Troy Alley. Troy was professional, knowledgeable, patient , responsive and transparent. Strongly recommend working with Troy if you are looking to purchase or lease an Audi. More

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Troy is very professional and made this a great experience. Troy put us at ease and answered all of our questions in a professional and straightforward manner. He took great care of us and we would highly recom Troy put us at ease and answered all of our questions in a professional and straightforward manner. He took great care of us and we would highly recommend using Troy and Audi. More

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Great customer experience. Clear and transparent process. Very professional engagement. Pleasant experience. Show room is modern, welcoming and clean. Very friendly sales and Clear and transparent process. Very professional engagement. Pleasant experience. Show room is modern, welcoming and clean. Very friendly sales and support. staffWill recommend to family and friends. More

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Friendly Accommodating Dealer The team at Coral Springs has been friendly, accommodating and patient in all my dealings with them. I first stepped foot in their showroom over a ye The team at Coral Springs has been friendly, accommodating and patient in all my dealings with them. I first stepped foot in their showroom over a year ago when I started looking at new cars. Their sales team are professional, informative and no-pressure whatsoever. They took me on several test drives since I was unsure which model I wanted (Q5 or A5) taking the time to explain the car features without being too sales pitchy. They know the cars sell themselves, but it's nice that they let you set the pace of questions, giving answers that weren't comparative, unless I asked them to compare against BMW or Mercedes. When I was closer to making a decision, Troy was really patient and showed me the vehicle in several colors and trim lines. And, when it came to the actual sales, the process was a breeze. Troy kept us apprised of every step and made sure we were comfortable. I only wish the finance manager didn't have to put us through his entire upsell spiel since we told him we didn't need any of it up front, but I get that he has to do it. Still, that's an hour of our lives we could have saved. Otherwise, the entire process from start to finish was pleasant. Since making the purchase in Nov 2017, I have taken in the car three times to this dealer and had good experience with the Service team. The issues encountered - factory scratched windshield and small ding - were dealt with appropriately and timely. My wait times at the dealer have been short and getting the the loaner car was convenient. My only wish is that the MMI were more user friendly but that's a design issue with the car rather than a dealer experience. I was relieved to find that even the Service technician had trouble with the MMI and commiserated with me on how it made his job harder. Overall, I'm happy with my purchase and glad that Audi Coral Springs is my dealership. We will be buying another vehicle this year and this is the place for us. More

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