Troy Lafferty | Page 7

sell crap and once you drive off the lot you’re on your own Bought a used 2014 Wrangler here, saw it when it was first traded in and they had it in the shop for 2 weeks and it’s supposedly “certified” ...had to Bought a used 2014 Wrangler here, saw it when it was first traded in and they had it in the shop for 2 weeks and it’s supposedly “certified” ...had to come to buy it last thing in the evening due to work schedule and distance from dealership... not 20 min off the lot the dash starts lighting up and something at the wheel starts screeching, dealership is closed at this point. Made numerous calls and get no call backs or help from anyone at the dealership when they do call back... Month and a half later still waiting on the second key we were told would be sent to us, meanwhile check engine light comes on and then signal malfunction message... don’t buy here they will sell you crap and once you leave the lot you’re on your own, even with an extended warranty “it’s not covered” More

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Jeep Compass Latitude The main thing is that neither my salesman nor the financial advisor were pushy. Both were very informative on what the dealership has to offer for th The main thing is that neither my salesman nor the financial advisor were pushy. Both were very informative on what the dealership has to offer for their vehicles. And it is close to home More

by dianepepenella Verified Customer Verified Customer

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Very knowledgeable We asked a lot of questions and the answers we received were right on. Our salesman Troy was very nice and professional. I’m so glad we went to sout We asked a lot of questions and the answers we received were right on. Our salesman Troy was very nice and professional. I’m so glad we went to south hills to get our vehicle. More

by nalalion94 Verified Customer Verified Customer

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I bought a new Pacficia ❤️ I have bought several cars from you dealership and have never been disappointed. However Troy was excellent! He sat and talked with my husband and I w I have bought several cars from you dealership and have never been disappointed. However Troy was excellent! He sat and talked with my husband and I while the financing was being done and he was very friendly and polite. When he took me out to the car to show me the features he knew everything about the car that I asked. When I come back to buy another car I will be asking for Troy ! Tim and Kathy Defeo More

by KDEFEO1117 Verified Customer Verified Customer

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Great experience, great staff, great patience I had been on the fence back and forth for weeks about letting go of my two vehicles for a new Wrangler Unlimited Sahara. I finally pulled the trigger I had been on the fence back and forth for weeks about letting go of my two vehicles for a new Wrangler Unlimited Sahara. I finally pulled the trigger after walking multiple times. It was not for lack of the dealership or staff. They worked a very fair deal for my situation and exercised more patience than I would've! Thanks to them all! This is my third vehicle purchase from them and I'm certain there will be more! More

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Great! Troy was very helpful. He took the time to answere all of my questions and made buying my car stress free. Everyone was friendly and courteous. Troy was very helpful. He took the time to answere all of my questions and made buying my car stress free. Everyone was friendly and courteous. More

by jivory Verified Customer Verified Customer

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Smooth & fast! From browsing vehicles, to putting down numbers to finance our experience was great! Our salesman Troy was personable pleasant and a pleasure to work From browsing vehicles, to putting down numbers to finance our experience was great! Our salesman Troy was personable pleasant and a pleasure to work with! Everything went as expected from start to finish and in a reasonable amount of time we walked out the door with the vehicle & price we wanted! Will refer others! Thank you! I give the overall experience 5 Stars!! More

by lararavida Verified Customer Verified Customer

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Purchase certified - preowned Jeep Grand Cherokee Limited I knew the car I wanted when I came to the dealership. I saw the car on line and wanted a closer look. Troy was very patient, answered all our questio I knew the car I wanted when I came to the dealership. I saw the car on line and wanted a closer look. Troy was very patient, answered all our question and gave my wife Marianne a test drive. We were able to reach a deal and put the car on hold with a $500 deposit. I wanted to pay cash for the vehicle, so ai needed a few days to pull my resources together. The next day Troy called and told us we could pick up the Jeep. He had spoken to his manager and arranged for us to have the vehicle while I waited for my finances to come together. I was very satisfied with his extra effort on our behalf. My wife love her new car... More

by mark.lb Verified Customer Verified Customer

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Amazing Troy was so helpful and considerate. He knew exactly what I wanted and did everything he could to make it happen! He listened and asked questions so h Troy was so helpful and considerate. He knew exactly what I wanted and did everything he could to make it happen! He listened and asked questions so he could find what I wanted upon my arrival. He was able to talk through the process with me so I understood everything and I always knew exactly what was happening. He is wonderful! More

by clm2120 Verified Customer Verified Customer

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Friendly, kind, professional and courteous. The 2 gentleman I worked with primarily were Troy and Joe. Troy bent over backwards for us. He ran to get us several cars to look at and compare. Noth The 2 gentleman I worked with primarily were Troy and Joe. Troy bent over backwards for us. He ran to get us several cars to look at and compare. Nothing we asked of him was a problem. What I admired the most about him was his honesty. If he was unable to answer a question he said so and went and got our answer. He is a real people person with a bright future. Joe handled my paperwork and extended warranty and explained everything in detail. It was a pleasure working with both men. More

by garylgilbert Verified Customer Verified Customer

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