Troy Lafferty | Page 6

New vehicle sales experience The main reason I have dealt with South Hills Chrysler/ Jeep is because of Sales Manager Jim Kostic. I have purchased 6 new Jeeps and one car in the p The main reason I have dealt with South Hills Chrysler/ Jeep is because of Sales Manager Jim Kostic. I have purchased 6 new Jeeps and one car in the past 15 years. All but one from South Hills Chrysler/Jeep. The one I didn’t buy there was because Jim Kostic left the dealership. I was glad to see he returned. Knowing that I would be dealing with Jim made the decision easy to purchase my new Jeep Compass from SHCJ. Also, I would like to mention the salesman that I worked with Troy Lafferty was great. Both personable and knowledgeable. He answered every question I had about a few different vehicles. Finally, I would like to mention that they have a great service department. Especially Service Manager Dan Chapman and Service Coordinator Geno Brown. They keep you informed and get you in and out. More

by Jeepers Verified Customer Verified Customer

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Service Scheduling an appointment with the new call system is horrible. They are slow. It took me 20 minutes to get an appointment just for an inspection. The Scheduling an appointment with the new call system is horrible. They are slow. It took me 20 minutes to get an appointment just for an inspection. They had to get me a manager. Unreal. More

by tagilbe1 Verified Customer Verified Customer

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2019 Jeep Cherokee Troy and Taylor were wonderful to work with. They truly made the car buying process easy and painless. Troy was able to get me the EXACT Jeep I wanted Troy and Taylor were wonderful to work with. They truly made the car buying process easy and painless. Troy was able to get me the EXACT Jeep I wanted. I would highly recommend buying your next vechicle at South Hills!! More

by SEMPLEHUNTER Verified Customer Verified Customer

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Great Deal Jay, Joey and Jim are all great to deal with. Worked hard to get my deal done. Troy Jumped in and helped out too. Jay and Troy are a better team than Jay, Joey and Jim are all great to deal with. Worked hard to get my deal done. Troy Jumped in and helped out too. Jay and Troy are a better team than Abbott and Costello. More

by wesm31 Verified Customer Verified Customer

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My experience with the dealership was great. Every one was friendly and professional— the business was organized and the showroom was clean and attractive. Troy Lafferty was personable, knowledg Every one was friendly and professional— the business was organized and the showroom was clean and attractive. Troy Lafferty was personable, knowledgeable, attentive and professional at all times . More

by miller.lynne479 Verified Customer Verified Customer

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sell crap and once you drive off the lot you’re on your own Bought a used 2014 Wrangler here, saw it when it was first traded in and they had it in the shop for 2 weeks and it’s supposedly “certified” ...had to Bought a used 2014 Wrangler here, saw it when it was first traded in and they had it in the shop for 2 weeks and it’s supposedly “certified” ...had to come to buy it last thing in the evening due to work schedule and distance from dealership... not 20 min off the lot the dash starts lighting up and something at the wheel starts screeching, dealership is closed at this point. Made numerous calls and get no call backs or help from anyone at the dealership when they do call back... Month and a half later still waiting on the second key we were told would be sent to us, meanwhile check engine light comes on and then signal malfunction message... don’t buy here they will sell you crap and once you leave the lot you’re on your own, even with an extended warranty “it’s not covered” More

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Jeep Compass Latitude The main thing is that neither my salesman nor the financial advisor were pushy. Both were very informative on what the dealership has to offer for th The main thing is that neither my salesman nor the financial advisor were pushy. Both were very informative on what the dealership has to offer for their vehicles. And it is close to home More

by dianepepenella Verified Customer Verified Customer

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Very knowledgeable We asked a lot of questions and the answers we received were right on. Our salesman Troy was very nice and professional. I’m so glad we went to sout We asked a lot of questions and the answers we received were right on. Our salesman Troy was very nice and professional. I’m so glad we went to south hills to get our vehicle. More

by nalalion94 Verified Customer Verified Customer

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I bought a new Pacficia ❤️ I have bought several cars from you dealership and have never been disappointed. However Troy was excellent! He sat and talked with my husband and I w I have bought several cars from you dealership and have never been disappointed. However Troy was excellent! He sat and talked with my husband and I while the financing was being done and he was very friendly and polite. When he took me out to the car to show me the features he knew everything about the car that I asked. When I come back to buy another car I will be asking for Troy ! Tim and Kathy Defeo More

by KDEFEO1117 Verified Customer Verified Customer

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Great experience, great staff, great patience I had been on the fence back and forth for weeks about letting go of my two vehicles for a new Wrangler Unlimited Sahara. I finally pulled the trigger I had been on the fence back and forth for weeks about letting go of my two vehicles for a new Wrangler Unlimited Sahara. I finally pulled the trigger after walking multiple times. It was not for lack of the dealership or staff. They worked a very fair deal for my situation and exercised more patience than I would've! Thanks to them all! This is my third vehicle purchase from them and I'm certain there will be more! More

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