Troy Mayer | Page 9

The salesperson and the management were friendly and helpful it takes a little time but everything worked out overall the experience dealing with them was great. helpful it takes a little time but everything worked out overall the experience dealing with them was great. More

Report | Print

The dealership went out of its way to get me the exact car I wanted. Everything was upfront, organized and friendly. car I wanted. Everything was upfront, organized and friendly. More

Report | Print

The initial customer experience at this dealership was profoundly unsatisfactory, particularly regarding the treatment received from the "internet sales" team. My offer to purchase was met with an unaccep profoundly unsatisfactory, particularly regarding the treatment received from the "internet sales" team. My offer to purchase was met with an unacceptable level of arrogance, dismissiveness, and disrespect. Despite escalating this concern to the General Sales Manager, I have yet to receive a response. Subsequently, I was transferred to another sales associate. While initially courteous, this individual quickly adopted the same disrespectful demeanor previously exhibited by the internet salesperson. This consistent pattern of behavior raises questions about the training and customer interaction protocols within your sales department. I had a genuine intent to complete a purchase at a competitive price. However, I was informed that I should consider myself "lucky not to be charged $5000 above MSRP." This statement exemplifies why many consumers harbor distrust towards automotive dealerships. I strongly advise potential customers to explore alternative dealerships that demonstrate a more reputable and customer-centric approach. More

Report | Print

Troy Mayer at Lexus of Wilmington was the best to work with. He was happy to show me as many cars as I wanted to see. He works with the client to get the best deal possible, kept our kid entertained as we with. He was happy to show me as many cars as I wanted to see. He works with the client to get the best deal possible, kept our kid entertained as we waited for paperwork, and even found us cookies to eat. Couldn’t be happier with our experience at this dealership. More

Report | Print

Troy Mayer at Lexus of Wilmington is a great and knowledgeable salesman. From the minute we met until we left the lot, Troy guided us through the sales process with with aplomb and humor. knowledgeable salesman. From the minute we met until we left the lot, Troy guided us through the sales process with with aplomb and humor. More

Report | Print

We had an outstanding experience working with Troy M at Lexus. From start to finish, he was professional, knowledgeable, and incredibly helpful throughout the entire process. He took the time to answer all Lexus. From start to finish, he was professional, knowledgeable, and incredibly helpful throughout the entire process. He took the time to answer all of our questions, made everything straightforward, and ensured we were comfortable with every step. What stood out most was his attention to detail and commitment to making the experience smooth and stress-free. There was no pressure—just honest guidance and great customer service. If you’re looking for someone who truly cares about helping you find the right vehicle, we highly recommend asking for Troy. He made this an excellent experience, and we couldn’t be happier with our purchase. More

Report | Print

I had an incredible experience working with Troy M! He went above and beyond to make the entire process smooth and stress-free. Not only was he knowledgeable and patient, but he truly listened to what He went above and beyond to make the entire process smooth and stress-free. Not only was he knowledgeable and patient, but he truly listened to what I was looking for and ended up helping me get into an even better vehicle than I originally came in for. I’m now walking away with my dream car, and I couldn’t be happier! If you’re looking for top-notch service and a genuinely great car-buying experience, go see Troy M. He truly brings the Lexus brand to life! More

Report | Print

It was a great experience with Troy Mayers. His customer experience was excellent. He is the best His customer experience was excellent. He is the best More

Report | Print

Roy Mayers was very accommodating and helpful. He is the best. Thank you for your customs. He is the best. Thank you for your customs. More

Report | Print

Troy Mayer is the best! He is knowledgeable, helpful, and funny to boot! Definitely ask for Troy Mayer if you are looking for a Lexus. He is knowledgeable, helpful, and funny to boot! Definitely ask for Troy Mayer if you are looking for a Lexus. More

Report | Print