Troy Pais

Absolutely outstanding service at Mercedes-Benz of Morristown. Troy goes above and beyond—he is incredibly attentive, genuinely listens, and always takes the time to offer thoughtful, honest advice. T Morristown. Troy goes above and beyond—he is incredibly attentive, genuinely listens, and always takes the time to offer thoughtful, honest advice. The entire experience, from the beautiful facility to every single staff member, including the service team in the back, was exceptional. It was noticeably better than my past experiences at Ray Catena and Open Road locations. They have completely earned my trust and business, and I can’t recommend them highly enough. More

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Troy Pais and the entire service team in Morristown are highly professional, knowledgeable and customer-focused. Premium car dealerships don't always have premium service departments, but this one does. It highly professional, knowledgeable and customer-focused. Premium car dealerships don't always have premium service departments, but this one does. It's one reason I have never seriously looked at brands other than Mercedes. Service sells cars. More

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Professional staff that can work with customer to not only understand the customer concern, but to also identify the best way to attack the issue. I highly recommend this service center. only understand the customer concern, but to also identify the best way to attack the issue. I highly recommend this service center. More

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Troy Always can be counted upon for responsive and excellent client service. Takes him time explaining and keeping in loop. excellent client service. Takes him time explaining and keeping in loop. More

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Great service by Troy Pais Very professional and knowledgeable Above all very caring I’m looking forward to work with Troy again knowledgeable Above all very caring I’m looking forward to work with Troy again More

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Despite not purchasing my vehicle from this dealership, my service rep Willie is always professional while being both friendly and very helpful. My overall experience with this dealership brings me back to my service rep Willie is always professional while being both friendly and very helpful. My overall experience with this dealership brings me back to have my vehicle serviced. More

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Best in NJ,eddy is the best adviser,always serves me on best way. I love him best way. I love him More

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My service manager Troy Pais always goes above & beyond to provide the best service to his client, me. to provide the best service to his client, me. More

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The service advisor took great care of me. Excellent experience—definitely a 5-star service! Excellent experience—definitely a 5-star service! More

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I just love this store. They uphold everything I expect from MB, respect quality and concern of my needs. They uphold everything I expect from MB, respect quality and concern of my needs. More

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