Troy Portela | Page 12

Greatest dealership I went to this dealership looking for a car for my daughter. I was dreading it cause of horror stories about other dealerships. I was amazed on how we I went to this dealership looking for a car for my daughter. I was dreading it cause of horror stories about other dealerships. I was amazed on how we were treated. Troy was great!! He helped us out with everything and we were treated like royalty. More

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Fantastic experience Troy was excellent. Extremely knowledgeable with no pressure whatsoever. Very patient and a wealth of information regarding the differences within th Troy was excellent. Extremely knowledgeable with no pressure whatsoever. Very patient and a wealth of information regarding the differences within the Porsche models and options. A very fun experience in getting to test several models. More

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A++++++ Troy was amazing to deal with. His knowledge of the vehicles was amazing. Buying a car was never easier. Ask for Troy you will not be disappointed. Troy was amazing to deal with. His knowledge of the vehicles was amazing. Buying a car was never easier. Ask for Troy you will not be disappointed. More

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5 star experience Troy was an amazing salesman from start to finish. He never made us feel pressured and made the whole process seamless and easy. I felt that he truly Troy was an amazing salesman from start to finish. He never made us feel pressured and made the whole process seamless and easy. I felt that he truly valued my time and did everything he could to get us the best vehicle for my families needs. I highly recommended Troy and the dealership as a whole ! More

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Great customer service This was by far the best experience I have ever had at a car dealership. Our salesman Troy was AWESOME and made a stressful process seem absolutely e This was by far the best experience I have ever had at a car dealership. Our salesman Troy was AWESOME and made a stressful process seem absolutely effortless. He went out of his way to make sure that we got into something that not only worked well for us in our daily lives and financially but he made sure it was something we loved as well. More

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Five Star Experience Working with Troy was an absolute pleasure. He made the purchase of our new Audi A4 a delightful experience. I would highly recommend him to any frien Working with Troy was an absolute pleasure. He made the purchase of our new Audi A4 a delightful experience. I would highly recommend him to any friend or family member. More

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Patient,Knowledgeable and Awesome salesperson.. Troy Portela Troy’s easygoing yet exceptionally knowledgeable and professional style kept my son(22yrs) relaxed and stress free in buying his second VW from Troy. Troy’s easygoing yet exceptionally knowledgeable and professional style kept my son(22yrs) relaxed and stress free in buying his second VW from Troy. He took his time to show us all the features, explain the process and answer all our questions. He got my son a deal that could not be beat! My son left feeling awesome with his purchase and extremely grateful for Troy’s excellent service.We also would like to thank John Budd in an excellent job in helping my son with the Finances. I highly recommend Troy Portela when buying a car !! Thank you Troy!!! Warm regards, MaryJo More

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Outstanding experience with a professional dealership. From the first phone call, to the delivery of our car, this store was a pleasure to do business with. They spared no effort in locating and procuring From the first phone call, to the delivery of our car, this store was a pleasure to do business with. They spared no effort in locating and procuring "our" car, giving us progress reports throughout the process. Once the car was ready, we were warmly greeted at the store, made comfortable, then skillfully led through the sales and delivery process. All of our questions were thoroughly answered, by our salesman, Troy Portela, who took great care to ensure our understanding before moving on to the next point. I have purchased many new cars, but this delivery was the most thorough I have ever had the pleasure of experiencing. We got a great car, a great deal, and made some new friends in the bargain! More

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Purchase experience After purchasing our 2019 Audi Q5 at Flemington Audi, we encountered a service issue that was not being resolved in a timely manner syncing remote ga After purchasing our 2019 Audi Q5 at Flemington Audi, we encountered a service issue that was not being resolved in a timely manner syncing remote garage door with Audi). It was a bit disappointing and frustrating as we had anticipated a much better customer service and a more professional approach. After about 2 weeks, Peter Costigan took it upon himself to resolve it as soon as possible by sending John Rachmiel to our home. John was very professional and it took him almost an hour to resolve the issue to our satisfaction. We also had a very positive experience with our Sales person- Troy Portela. He was very professional, knowledgeable and helpful. More

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What A Breeze! Car buying the majority of this time is a rather stressful process but they seem to have eliminated that over at Flemkngton. For me it all started via Car buying the majority of this time is a rather stressful process but they seem to have eliminated that over at Flemkngton. For me it all started via a search on the web for the exact vehicle I wanted and it was all a breeze from there. Jessica reached out to me and was willing to send the necessary documentation to get the ball rolling but I opted to go in instead. The dealership was very accommodating and had a family owned feel, Troy may have the title of salesperson but he was more than that. There wasn’t a time that I felt as though I was being haggled into making a purchase. From his knowledge of my vehicle and the vehicles my pal was inquiring about to his personable attitude and demeanor, I appreciated it all. It was a two day process because I was paying cash but it still went a lot smoother than previous car buying experiences. Mari was straight forward and understanding that I’d be going back and forth before all was finalized, she even offered to have the vehicle delivered to my home. After the vehicle was purchased Troy reached out to make sure all was well and then a few days later Jessica did the same. This is how car buying should be. Good people with great attitudes that are willing to build a relationship and not just make a sale. To the team at Flemington Volkswagen Audi Porsche, thank you this time around and I’m sure to be back. More

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