I bought a new truck and didn't deal with the service
dept. Troy Snyder was the salesperson and working with him was good with no complaints.
dept. Troy Snyder was the salesperson and working with him was good with no complaints.
More
by dpruett1
Verified Customer
Verified Customer
Aug 06, 2025 -
Byers Toyota responded
Thank you for sharing your experience. We’re thrilled to hear that Troy made your truck purchase smooth and enjoyable. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Transparent buying process made EASY, all online.
0 pressure. Honestly couldn’t believe the deal we got… same trim, same terms!! Seriously, no xx, no games.
We drove 230 miles 1 way for this vehi
0 pressure. Honestly couldn’t believe the deal we got… same trim, same terms!! Seriously, no xx, no games.
We drove 230 miles 1 way for this vehicle. The dealership was clean, staff greeted us once we talked in… yep! Sales staff didn’t come running at us the minute we arrived. It was nice to feel welcomed!! Best part!? We spent a whole 5min in the dealership. I loved my experience and look forward to my next purchase with Byers Toyota!
More
by bnedic06
Verified Customer
Verified Customer
Aug 04, 2025 -
Byers Toyota responded
Thank you so much for your wonderful review! We're thrilled that our transparent and pressure-free process made such a positive impression. It’s great to hear that the team made you feel welcomed and that your experience was smooth and enjoyable. Driving 230 miles is no small commitment, and we’re so glad it was worth the trip! We can’t wait to assist you with your next purchase. Wishing you many happy miles ahead!
Best Toyota Dealer on the planet.
Everyone is very good with product knowledge and customer service. I’ve bought 5 cars from this dealer and every experience has been fantastic. As lo
Everyone is very good with product knowledge and customer service. I’ve bought 5 cars from this dealer and every experience has been fantastic. As long as I am buying Toyotas, I will be going to Byers Toyota. Highly Recommend Byers Toyota for first time Toyota buyers and repeat Toyota Customers.
More
by Isaak Caldwell
Verified Customer
Verified Customer
Aug 04, 2025 -
Byers Toyota responded
Thank you so much for your incredible feedback and loyalty! It’s always a pleasure to assist you, and we’re honored to have earned your trust over the years. Your recommendation means the world to us, and we’re thrilled to know you’ve had such wonderful experiences with our team. We look forward to helping you with your next Toyota when the time comes!
Great to work with!
I would recommend. Happy with the purchase and the dealership experience.
I would recommend. Happy with the purchase and the dealership experience.
More
by craigkizer
Verified Customer
Verified Customer
Jul 07, 2025 -
Byers Toyota responded
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your purchase and had a great experience at the dealership. Your recommendation means the world to us, and we look forward to serving you again in the future.
Amazing experience.
Staff was incredibly helpful, and informative. I LOVE my new car, and would definitely buy from them again.
Staff was incredibly helpful, and informative. I LOVE my new car, and would definitely buy from them again.
More
by desireemurph
Verified Customer
Verified Customer
Jun 12, 2025 -
Byers Toyota responded
Thank you so much for your kind words! We’re thrilled to hear you had such a great experience and that our team was able to help you find the perfect car. Knowing that you love your new vehicle makes our day. We truly appreciate your trust in us and look forward to assisting you again in the future. Safe travels and enjoy every moment with your new car!
I was told the title would be sent to me.
Then I received a letter saying it was sent to a third party . That turned out to be you but know one knows any about it . And know one from Byers re
Then I received a letter saying it was sent to a third party . That turned out to be you but know one knows any about it . And know one from Byers returns my calls. I'm not pleased about this
More
by dsbenson102
Verified Customer
Verified Customer
Jun 11, 2025 -
Byers Toyota responded
Thank you for reaching out and sharing your concerns with us. I’m truly sorry to hear about your experience and the frustration it has caused. Clear communication and prompt responses are priorities for us, and it’s disappointing to learn we fell short in this situation.
I’d like to assure you that we’re here to resolve this matter. I will personally look into the issue with the title and ensure you receive the clarification and assistance you deserve. Additionally, I’ll follow up with our team to improve our responsiveness to customer calls.
Please feel free to provide any additional details or contact me directly, so we can make things right for you as soon as possible. Your satisfaction is very important to us, and we’re committed to improving your experience.
Thank you for bringing this to our attention, and I greatly appreciate your patience.
Had shaking in brand new Tacoma over 65mph but they told
me they couldn't take the car over that speed so I was out of luck. Took a lot of conversations for them to finally take it in. Was in the shop ove
me they couldn't take the car over that speed so I was out of luck. Took a lot of conversations for them to finally take it in. Was in the shop over a month.
More
by kylebaker1384
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Pam Bishop
The salesman Troy was amazing.
He keyed in on what we were looking for and knows the product inside and out.
He keyed in on what we were looking for and knows the product inside and out.
More
by brandt_kerkhoff
Verified Customer
Verified Customer
Service Price Transparency
Jan 28, 2025 -
Byers Toyota responded
Thank you so much for your kind words about Troy. We’re thrilled to hear that he was able to help you find exactly what you were looking for with his expertise and knowledge. We’ll be sure to pass along your feedback to Troy—he’ll be delighted to know he made your experience a great one! If there’s anything else we can assist you with, please don’t hesitate to reach out.
This is the 5th vehicle I have purchased from Byers
Toyota. They are always professional and treat customers with respect.
Toyota. They are always professional and treat customers with respect.
More
by judywski
Verified Customer
Verified Customer
Jan 14, 2025 -
Byers Toyota responded
Thank you for your continued support and loyalty! We’re thrilled to hear that you’ve consistently had a professional and respectful experience with us. It means a lot to know you’ve chosen Byers Toyota for your vehicle purchases time and time again. We look forward to welcoming you back in the future and are always here to assist with anything you need. Safe travels!
I don't know Gynnae.
Britton. I have only worked with Troy Snyder and Tara Farmer,
Britton. I have only worked with Troy Snyder and Tara Farmer,
More
by DREITER471
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tara Farmer
Dec 19, 2024 -
Byers Toyota responded
Thank you for sharing your experience! We appreciate your feedback and are glad to hear about your interactions. If there’s anything else we can assist you with, please don’t hesitate to reach out.