Troy Snyder | Page 6

Byers Toyota responded

Thank you so much for your 5-star review and for choosing Byers Toyota! We are thrilled to hear that our team provided you with great service. It is especially heartwarming to hear that Troy and the finance gentleman made you feel welcome and comfortable throughout your visit. Our staff works hard to ensure that each customer has a delightful experience, and we appreciate it when guests like yourself take the time to recognize their efforts. We hope to serve you again in the future!

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

Byers Toyota responded

Thank you for the wonderful review about Byers Toyota and Tara Farmer! We are absolutely delighted that your positive experiences have continued over the course of 13 years. Our team strives to ensure each customer is treated with the utmost care, respect and knowledge they deserve. We recognize how valuable a good relationship is to customers like you and we thank you for your loyalty. Please don’t hesitate to reach out if there’s ever anything else we can do for you in the future.

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle purchase! We are so pleased to hear that Troy provided excellent customer service and took the time to explain the features of your car. Your 5-star rating means a lot to us, given that customer satisfaction is our highest priority. We hope that your new Toyota brings you and your family many miles of happy driving and thank you again for being our customer. Please don't hesitate to reach out if there is anything else we can do for you.

Byers Toyota responded

At Byers Toyota, we strive to provide a first class service that puts our customers’ needs first. We are thrilled your experience was so positive and that you plan to recommend us to friends and family! We are committed to our core value of respectful customer interactions and Troy and Tyler were glad to deliver exceptional service that added value for you. It is highly gratifying for them to know their customer-orientated approach made it easier for you during the purchase process. We look forward to serving you in the future. Thank you again, Kristen, for choosing Byers Toyota!

Byers Toyota responded

Thank you for taking the time to leave us a review about your experience with Troy at Byers Toyota. We're so glad to hear that he made your delivery go smoothly. Regarding the discrepancy between the VIN numbers of the vehicle you received and the one Allstate provided insurance coverage for, we apologize that this was not made clear to you prior to delivery and can certainly see how that would be confusing. We'd recommend contacting us directly at our support helpline so we can have a more detailed conversation about what may have caused this issue. We'll do our best to shed light on what happened and make sure any necessary revisions are made as quickly as possible. We appreciate your business and hope that you'll contact us soon so we can resolve this!

Byers Toyota responded

Thank you for the kind words, and for your long-term relationships with our Byers Toyota of Delaware dealership! We are glad to offer services both before and after a purchase and we appreciate your support. Your loyalty means a lot to us and we strive to meet or exceed your expectations every time. Thank you again for leaving such an informative and high star rating review. Happy motoring!

Byers Toyota responded

Thank you for the glowing review, and for being a loyal customer of Byers Toyota! We are delighted to learn that your experience with us has been nothing short of excellent throughout the past 14 months, especially with both our Sales and Service Departments. We value customers like you and thank you for your continued trust in our services. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to reach out! We look forward to welcoming you back soon.

Byers Toyota responded

We could not be more thrilled to hear about your experience at Byers Toyota! It is a great testament to the commitment of our team to ensure each customer's buying journey goes above and beyond their expectations. Your appreciation for Mr. DeCaro and our sales staff speaks volumes; they truly care about providing outstanding service to each and every person that walks through our doors. Thank you for being such an incredible customer, we hope you arrive happily in your new vehicle and would love to have you back again in the future for car number 21!

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.