Troy Thacker
Troy Thacker at Al Packer's White Marsh Ford
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Troy Thacker

Commercial & Fleet Accounts Manager

Al Packer's White Marsh Ford

9801 Pulaski Hwy
Baltimore, MD 21220

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12 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

30 yrs, 8 mos

Specialties & Trainings

Commercial & Fleet specialist

Master cretified Comercial accounts manager

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12 Reviews

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12 Reviews of Troy Thacker

October 26, 2020

Dealership Rating
Employee Rating

We can't say enough for Troy. He made the experience of finding us a new Explorer SUV super smooth and we left feeling great about our decision and purchase. Thanks to Jimmy in financing as well! More

by tylerharrell7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy (Finance)

February 04, 2020

Dealership Rating
Employee Rating

I drove down from New Jersey to see a truck I found on the internet and was surprised to see it was just as listed on the website. Expecting it to not be there, I purchased the transit and drove it hone t More

by Donkausch
Recommend Dealer
Yes

October 25, 2019

Dealership Rating
Employee Rating

Our experience has been great with Al Packer Ford We have been very pleased with the salesmen, the pricing, and the HONESTY from the sales department. Many dealers play a pricing game whereby they sa More

by jstriebinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 23, 2019

Dealership Rating
Employee Rating

It was great! I "Tri-County Roofing Inc" Buy all my company trucks from Al Packer and Troy Thacker. They have great prices and get me in and out with no hazel, and More

by Michael Drayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Harrell , Troy Thacker in sales. and I always use Steve Harrel in service

March 16, 2019

Dealership Rating
Employee Rating

Troy Thacker very professional at sales. Troy Thacker always does a great job in finding us units to meet our needs with courtesy and the willingness to work out the best value for our money. More

by jamey SEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 19, 2019

Dealership Rating
Employee Rating

Thanks great job Troy Thacker Bought a new truck for the business. Troy Thacker found the truck we wanted and delivered it Did not waste our time and we were happy thanks. More

by Jerry bowman
Recommend Dealer
Yes

February 09, 2019

Dealership Rating
Employee Rating

Aron Younger Could not have been better! Really don't have to say a lot more. Everthing was great,down to the last person who washed my car and opened my door. Yo More

by Ex. Auto racer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, Aaron Younger

January 15, 2019

Dealership Rating
Employee Rating

A very good buying experience My sales person (Bernadette Pinder) was very experience and worked hard for me to make this buying experience a pleasure. I would send my friends to h More

by Gray2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Bayer

December 17, 2018

Dealership Rating
Employee Rating

EASY TO DEAL WITH ! GREAT INVENTORY FAIR PRICES EASY TO DEAL WITH ! TROY THACKER VERY GOOD TO DEAL WITH HE GETS THE JOB DONE IN FAIR AMOUNT OF TIME ! More

by rcp
Recommend Dealer
Yes

Other Employees Tagged: TROY THACKER

May 29, 2018

Dealership Rating

Fleet Truck Purchase Al Packer Ford has showed what a automobile dealership should be and expected to perform for customers. Each time I request pricing and availability o More

by ravens
Recommend Dealer
Yes

Other Employees Tagged: Troy Thacker

Jun 03, 2018

Al Packer's White Marsh Ford responded

Thank you for the marvelous feedback. We are overjoyed to hear that you always have such a wonderful experience with us. We are thrilled that our team always provides you with fabulous service and you are always satisfied with your visits. We will see you next time. Have a great week!

1

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