Tunde O'Connor | Page 4

I went in the dealership for two things. A recall on my vehicle and the 20k service (oil change and tire rotation). When I entered the service bay I told the person why I was there. I had al A recall on my vehicle and the 20k service (oil change and tire rotation). When I entered the service bay I told the person why I was there. I had also put this request in writing through the scheduling online system. When I checked out I didn't thing to ask if everything was done. However when I got home I checked my paperwork and found they had not done the oil change or tire rotation even though it was on my paperwork. Now this will cause me another trip (40 miles round trip) and 2-3 hours of my time. This was really aggravating for me. I follow their rules and they still didn't do the job. I know people make mistakes but when there are multiple instances to do what's asked and it still falls through the cracks, it really irritates me!!!! That's all. More

by dandunaway50 Verified Customer Verified Customer

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Customer service was excellent. Waiting area was comfortable and clean. Friendly staff. Service completed quickly. Waiting area was comfortable and clean. Friendly staff. Service completed quickly. More

by Debbie Verified Customer Verified Customer

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The staff is very helpful and friendly. I'm a return customer because of the great staff, the clean dealership and customer service. I'm a return customer because of the great staff, the clean dealership and customer service. More

by Jmanarte Verified Customer Verified Customer

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The staff is very helpful and friendly. I'm a return customer because of the great staff, the clean dealership and customer service. I'm a return customer because of the great staff, the clean dealership and customer service. More

by Jmanarte Verified Customer Verified Customer

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Helpful, professional, friendly answers all our questions and concerns. Try to find the way to make sure all our needs are fulfilled and concerns. Try to find the way to make sure all our needs are fulfilled More

by AC0121 Verified Customer Verified Customer

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Great service. Very polite and helpful. Superb work, great accommodations, awesome communication, and overall support. Very polite and helpful. Superb work, great accommodations, awesome communication, and overall support. More

by johnramosfl Verified Customer Verified Customer

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This is annoying! !!!! This is annoying!!!!! This is annoying!!!!! This is annoying!!!!! This is annoying!!!!! !!!! This is annoying!!!!! This is annoying!!!!! This is annoying!!!!! This is annoying!!!!! More

by CHESTER5092 Verified Customer Verified Customer

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Tunde is the reason I came back after several 'ok' experiences. As this was a new location I tried to have some patience. experiences. As this was a new location I tried to have some patience. More

by MAGSSALIBA Verified Customer Verified Customer

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Came in to get estimate to fix sunroof. Waited and got estimate. Everything was explained. I have fix scheduled next week Waited and got estimate. Everything was explained. I have fix scheduled next week More

by Kt8music Verified Customer Verified Customer

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Excellent service, Tunde O'Connor was very helpful and attentive, prompt feedback about car work done. attentive, prompt feedback about car work done. More

by jcsantana Verified Customer Verified Customer

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