Ty Crews
Ty Crews at Germain Honda of Surprise

Ty Crews | Page 9

Buisness Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
109 Reviews
4.9

109 Reviews

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109 Reviews of Ty Crews

March 25, 2025

Dealership Rating
Employee Rating

George is the best service advisor I have ever dealt with at any dealership. He is friendly, knowledgeable and seems to truly care about taking care of his customers. More

by APedraza415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Brandtman, Alex Rivas , Montana Boone, George Haslerig

Apr 03, 2025

Germain Honda of Surprise responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that George provided you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

March 11, 2025

Dealership Rating
Employee Rating

I don't normally comment on purchases I've made but Jacob & the staff at Germain made our purchase VERY Pleasent. More

by lames0
Recommend Dealer
Yes

Other Employees Tagged: Jacob Davis

Mar 11, 2025

Germain Honda of Surprise responded

We are happy to hear that you got exactly what you wanted out of your experience with us at Germain Honda of Surprise. We wish you safe travels, and look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

January 30, 2025

Dealership Rating
Employee Rating

I'm really enjoying my CR-V! ! Thanks so much to you, Josh Reeves, for your expertise in the purchase process! And your understanding my desire to sell the van to my friend who More

by Bobandpriscilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua “SuperMan” Reeves

Jan 31, 2025

Germain Honda of Surprise responded

Thank you for sharing your recent purchase experience with Josh and his dedication to customer satisfaction. We are so happy to know you are enjoying your CRV. We wish you many safe and happy miles. Best Regards, Sassha Motz General Manager

January 24, 2025

Dealership Rating
Employee Rating

Joshua was super helpful and didn’t hesitate to answer my questions so that I could settle on the right car for me! More

by mullineauxs2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua “SuperMan” Reeves

Jan 28, 2025

Germain Honda of Surprise responded

We do our best to keep our clients happy. We are especially glad that we achieved that in your recent experience with us. Thank you for your kind words. Best Regards, Sassha Motz General Manager

January 23, 2025

Dealership Rating
Employee Rating

Germaine Honda was great to work with . From our salesman Josh to Ty in finance . There was no shenanigans in our car buying process ! More

by Rhondamcgaughran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bell, Montana Boone, Joshua “SuperMan” Reeves, Internet manager Dion helped cinch the deal

Jan 23, 2025

Germain Honda of Surprise responded

Thank you for sharing. Josh and Ty are truly wonderful representations of Germain. We are thrilled you had a great experience with them. Thank you for choosing Germain for your recent automotive needs, and congratulations on your new to you vehicle. Best Regards, Sassha Motz General Manager

January 03, 2025

Dealership Rating
Employee Rating

My overall experience was positive, but there were a few disappointments. While the staff did take the car for refueling, I had to repeatedly request gas and still didn’t receive a full tank. Additionally, More

by jamie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin McEuen , Montana Boone, Brandon Schilling

Jan 07, 2025

Germain Honda of Surprise responded

We appreciate your business and thank you for bringing your concerns to our attention so that we could properly address them and turn your experience around. We do apologize that your overall experience did not meet the high standards you should expect from us here at Germain. If you need anything further, please do not hesitate to contact me directly. Best Regards, Sassha Motz General Manager 602-875-8600

December 26, 2024

Dealership Rating
Employee Rating

Everything was wonderful! Kiara was so helpful and made the car buying experience easy. She is the best! More

by emilyb83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz , Branden Cole

Dec 30, 2024

Germain Honda of Surprise responded

Thank you so much for sharing your experience with Kiara. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. All the best! Best Regards, Sassha Motz General Manager

December 24, 2024

Dealership Rating
Employee Rating

Had a great experience in buying from this dealership. Everyone I dealt with was super personable and friendly, Joshua Reeves helped me specifically and was very knowledgeable. Have absolutely zero compla More

by Brenden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bell, Joshua “SuperMan” Reeves

Dec 30, 2024

Germain Honda of Surprise responded

Hi Brenden we're happy you found our staff to be so supportive during your experience here at Germain Honda of Surprise. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Best Regards, Sassha Motz General Manager

December 18, 2024

Dealership Rating
Employee Rating

John LaGrassa was pleasant and attentive. Very good with the details of the car we selected. Finance Manager Ty Crews was friendly and thorough with all the lease details. More

by joyceandneal1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John LaGrassa

Dec 19, 2024

Germain Honda of Surprise responded

Thank you for leaving John this positive review! We are pleased that he could be of valuable assistance to you throughout your visit! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Best Regards, Sassha Motz General Manager

December 14, 2024

Dealership Rating
Employee Rating

The service at Germain Honda is great. The sales team and management are very friendly and professional. More

by jaxx227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz

Dec 16, 2024

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day! Best Regards, Sassha Motz General Manager

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