Ty Stanberry | Page 8

First time Lexus buyer I have been looking for a pre-owned Lexus Gs350 for over a year now. I met Sales Consultant Ms. Chong Lee on my first visit to Westside Lexus. Du I have been looking for a pre-owned Lexus Gs350 for over a year now. I met Sales Consultant Ms. Chong Lee on my first visit to Westside Lexus. Due to previous budget restrictions and being a very particular customer I was never able to complete a purchase for a Lexus. Ms. Lee stuck with me through several vehicles that I was previously interested in but did not purchase. I recently started looking at a 2019 Toyota Avalon base model with options which was a very nice car. Ms. Lee advised me that I probably would not be happy with the Toyota coming from an Infiniti. I returned to Westside Lexus and met with Ms. Lee once again to look at the 2019 Lexus Es350. I had decided against the Gs350 due to possible discontinuation of this model. After one visit to a competitor Lexus dealership and some negotiations on both sides we came to an agreement for a new Lexus Es350. Thanks to Westside Lexus New car sales Manager/Finance Director Gerald Chomer, New car sales Manager Homer Hsu and Pre-owned Director Mr. Ty Stanberry for the amazing deal they gave me on the new vehicle and my trade-in vehicle. Financial Manager Ms. Judy Patureau was professional and explained all of my options on my vehicle purchase as well as matching the credit card down payment from a competitor Lexus dealership. Ms. Lee was patient and helpful during my whole car buying experience and treated me more like a friend than a customer. Ms. Lee always stated that whether I purchased a Lexus or a different brand she just wanted me to be happy about my purchase. Mr. Ty had the same pleasant and respectful attitude towards me throughout my vehicle purchase and trade-in needs in which I greatly respect him for. Recently I met Mr. Nam Pham who also was very helpful and informative during my new car purchase. (...And made me laugh) I am a completely satisfied Westside Lexus customer! I highly recommend anyone who is in the market for a new Lexus or a pre-owned Lexus/Any Make or Model to purchase from Westside Lexus/Chong Lee/Ty Stanberry/Nam Pham. More

by vtec32 Verified Customer Verified Customer

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The ONLY PLACE I WANT TO PURCHASE MY VEHICLES! Great service and assistance from Jim an Ty! No rushing, very patient I and concerned that I am happy with my decision! Thanks so a wonderful car bu Great service and assistance from Jim an Ty! No rushing, very patient I and concerned that I am happy with my decision! Thanks so a wonderful car buying experience! More

by JJUERGENS Verified Customer Verified Customer

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Ty was the best! He made the process seamless and very easy. Great service! Almost bought a bmw and decided to go with another Lexus. Service is important and the s He made the process seamless and very easy. Great service! Almost bought a bmw and decided to go with another Lexus. Service is important and the service at westside has been great. More

by pamela.mcglashen Verified Customer Verified Customer

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Awesome Ty our salesman was great and the finance Manager Kevin was first class. I can’t say enough about The dealership.First class organization from top Ty our salesman was great and the finance Manager Kevin was first class. I can’t say enough about The dealership.First class organization from top to bottom More

by CRAIGBOSLEY Verified Customer Verified Customer

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UX 200 Overall, it was a good experience dealing with John and Ty on the test drive and purchase of the vehicle. It is a little testy on the internet side. Overall, it was a good experience dealing with John and Ty on the test drive and purchase of the vehicle. It is a little testy on the internet side. More

by djdarilek Verified Customer Verified Customer

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Awesome! The staff was very helpful and accommodating. They made sure I was completely satisfied with everything. They seemed to care and followed up with me a The staff was very helpful and accommodating. They made sure I was completely satisfied with everything. They seemed to care and followed up with me after the sale. <3 More

by pameladeanne4381 Verified Customer Verified Customer

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Excellent Service The team at Westside Lexus did an excellent job helping me find the vehicle I was searching for. The delivery of the vehicle was quick and very happy The team at Westside Lexus did an excellent job helping me find the vehicle I was searching for. The delivery of the vehicle was quick and very happy with the whole process. More

by Binh L. Verified Customer Verified Customer

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Awesome experience We came to the dealer to find out which line of Lexus we wanted to purchase. Ty met us on the floor, was courteous, found what our needs were, and dir We came to the dealer to find out which line of Lexus we wanted to purchase. Ty met us on the floor, was courteous, found what our needs were, and directed us to the RX 350. He drove us to each car and took the time to help us find the color we liked. We came to the price we wanted and now we are the happy owners of a LEXUS. More

by reidmcmillian62 Verified Customer Verified Customer

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First class service and very friendly team! I was very impressed with how attentive the team at Westside Lexus was. They answered all of my questions and came in at the price I wanted. I would d I was very impressed with how attentive the team at Westside Lexus was. They answered all of my questions and came in at the price I wanted. I would definitely recommend this dealership if you want great service and an even better deal! More

by TJP014 Verified Customer Verified Customer

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New Car purchase! The sales personnel were all very attentive to our needs and friendly. They were very helpful in making our selection of our New ES350 and sure we we The sales personnel were all very attentive to our needs and friendly. They were very helpful in making our selection of our New ES350 and sure we were happy with our selection. More

by VILLARREAL1935 Verified Customer Verified Customer

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