Ty Turney

6 STRIKES enough to leave? .....i can't go back. (should have listened to my gut after 3 strikes). 1. Oil Change/Tire Rotation on Wrangler (which i bought here) - failed to t .....i can't go back. (should have listened to my gut after 3 strikes). 1. Oil Change/Tire Rotation on Wrangler (which i bought here) - failed to tighten lugs on one wheel, luckily I caught it and took it to McClarty Nissan and their tech torqued it an checked all others. 2. After failure #1, very next service (Oil Change and Tire Rotation) - From their bay to my house, my entire Jeep leaked out all of the new oil. Made a mess of my jeep. Jeep smoking in the driveway, trail of oil for 5+ miles. They towed it back, redid the oil change.....didn't comp anything.....gave me excuses of why it happened. 3. After 2 attempts to detail the bottom of jeep from all of the oil, finally had to take it to a professional to clean it all up. Even after the 2nd attempt from the dealer, I had oil all over my shocks and shock boots. 4. The fourth visit is a doozey. Have an issue that Norms identifies, but dealership is the only place to get said part. Set up appt with MD Service to bring it in and fix it. Talk to the rep 2-3 times the day of including when i was about 2 mins out he called to ask if i was on the way. Show up, stand in front of the same rep....that i just talked to.....and once he knew my name, he asked what i was there for......(we literally just talked about it on the phone 2 mins ago).......they take my car back, fix it, same rep calls me back.....asks me who i am again and what they did to my Jeep.......then hands me the wrong paperwork, says I'm good to go, and hands me the wrong keys........get my car finally......tech didn't even latch my hood down. A simple task that should be on any checklist. 5. 7:30am appt for oil change/tire rotation. Drop my car at 7-7:30...go to work. No calls. Surely, it's done, it's 1pm, i get a ride to the dealership......not even taken into the bay yet. This is when I started telling them that i was staying in the lobby, and not "dropping off". Seems to get a little more urgency. After telling myself to avoid this place, I made a mistake and bought from them again. (Sales team was great by the way)....but then Service....... 6. I learned yesterday, from my service advisor, that an 8:30am appt isn't an appt to get your car serviced. It's only the time you check in your car. We had an 8:30 yesterday. Oil Change/Tire Rotation. 2024 Grand Cherokee.....oil change....simple. They come out and tell my wife, at 9:40am that they can't get the oil cap off from the last oil change. The car has only had 2-3 oil changes, which they did both. Tell my wife they may have to take it to their Springdale shop and it could be a few hours. End up getting the oil cap off......change oil.....put the old oil cap back on. But charged me fully for a New Oil Filter Housing Unit and the shop supplies for the "repair". So today I contact them, and Ty (Service Manager) relays to me through the service advisor that i can either 1) Get a credit towards my next oil change (there won't be one here)......OR, i can bring the car back and they will put the new cap on. I ask them to refund the card for the parts, and was told that Ty instructed it's one of the 2 options. I ask again to refund the card and they say I need to bring the card up to them so they can do the refund. First, their tech is the one that got it stuck, so if they did have to replace it, i shouldn't have to pay for that......but to charge me and put the old part back on is ridiculous. Then act like it's the 1900's and they cant refund the card without the card being present is absurd. None of these were complicated fixes......pretty much all (except 1) oil change/tire rotation. So for that, i will make sure to tell everyone i know how poorly run this service Dept is. More

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We appreciate everyone at McLarety in all departments. Paige was outstanding in her abilities to fit us in the right vehicle for us! Paige was outstanding in her abilities to fit us in the right vehicle for us! More

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Discovered this dealership is very dishonest having put inferior parts in our truck including junkyard parts but charged us for new. They don’t want honor warranted work that was done to our truck related inferior parts in our truck including junkyard parts but charged us for new. They don’t want honor warranted work that was done to our truck related to the engine replacement we paid 11k for. They have repeatedly lied to us. The new owner of this dealership Jason Hooe lied to us and was verbally abusive. We can not recommend this dealership for sales or service. Our review is backed up by Master mechanics from an independent auto shop, pictures, videos, recordings and text correspondence with the dealership. More

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If I could give this guy 0 stars I totally would. He literally told me I "should've gotten a car that F****** worked" and laughed at me. they had my vehicle for almost a full year for a motor replace He literally told me I "should've gotten a car that F****** worked" and laughed at me. they had my vehicle for almost a full year for a motor replacement. They lied to me a bunch of times about what was even going on with my vehicle. At this point I am definitely owed compensation for the loss of income that my wife suffered during this whole period of time they had my vehicle. I removed my vehicle from the premises and took it to a dodge dealership in Joplin MO, and they had it fixed within 2 months. I am still waiting to hear back from Jason Hoee on how they are going to make it right but Im not going to hold my breath on that by any means. I could keep going and going about all the issues and whatnot but I'm sure y'all get the gist of it. Definitely not recommended to bring your vehicle here to get serviced. you may not get your vehicle back for a year. Oh, and while I was in line trying to get my vehicle back, I talked to another customer who was retrieving their vehicle from a motor swap due to the motor being blown. they only had his car for 3 weeks. The only good interaction I had while retrieving my vehicle on Aug 4 2025 was the sales manager came out and calmed me down after Ty Turney said what he said to me. that was it nothing else was good about dealing with these people. And yes Jason Hoee I am still waiting patiently for any kind of response to the proposed course of action to make this right. More

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I brought in my new 2025 RAM 1500 Laramie for warranty work on four specific concerns, with an appointment scheduled for 8:00 AM. By 3:14 PM, I called for an update and was told that a technician still ha work on four specific concerns, with an appointment scheduled for 8:00 AM. By 3:14 PM, I called for an update and was told that a technician still hadn’t started work on my truck. I arrived at 3:38 PM to pick it up, and the service manager, Ty, confirmed they hadn’t gotten to it yet—despite the dealership being open until 6:00 PM. The issues I reported were not complex and should not have required a full day. While my purchase experience at McLarty Daniel was excellent, the lack of follow-through and communication from the service department was disappointing. Based on this experience, I won’t be purchasing another vehicle from this dealership. I agree with other reviews: the service department needs serious evaluation and improvement. I recommend bringing in an outside consultant to help raise the bar on customer service. More

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Evan and the entire team were awesome. Patient and helpful. Second purchase in a year and will for sure be going back to see them for the next purchase. Patient and helpful. Second purchase in a year and will for sure be going back to see them for the next purchase. More

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👍MR. YAN GAVE ME GUD DEAL FOR REBEL X ND WAS OSUM EXPERIENCE ALSO SHARE WITH MY FRIENDS ND FAMILY. WITHIN SHIRT TIME GOT MY TRUCK ND ALSO THX TO PARTS ND YAN GAVE ME GUD DEAL FOR REBEL X ND WAS OSUM EXPERIENCE ALSO SHARE WITH MY FRIENDS ND FAMILY. WITHIN SHIRT TIME GOT MY TRUCK ND ALSO THX TO PARTS ND SERVICE DEPARTMENT ND FINANCE MANAGER MR PATRICK TOO. MCLARITY DANIEL RAM DODGE BENTONVILLE HAVE A GUD STAFF More

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The process was easy and they worked with you . The managers went beyond to get you in the car you want. I will be back shopping again there. Finance Manager did an awesome job. Thank you for your The managers went beyond to get you in the car you want. I will be back shopping again there. Finance Manager did an awesome job. Thank you for your service More

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Dry friendly people they answered all our questions and had answers for our concerns about the vehicle had answers for our concerns about the vehicle More

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Evan W. Was a great salesperson he made sure to give me all the information before I made the decision. Was a great salesperson he made sure to give me all the information before I made the decision. More

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