Ty Vandergriff

Honest and genuine. Salesman was helpful and genuine in all aspects of our business. There was some miscommunication that prevents me from giving a 5 star rating. Salesman was helpful and genuine in all aspects of our business. There was some miscommunication that prevents me from giving a 5 star rating. More

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It was easy to make an appointment. They informed of how long it would take. They completed my car maintenance under time allotted. They have always been polite from the front desk to They informed of how long it would take. They completed my car maintenance under time allotted. They have always been polite from the front desk to service representatives. More

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Dealership did an excellent job getting my new truck ordered and set up once it arrived. Pleased with their service. ordered and set up once it arrived. Pleased with their service. More

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All e. ployees act ina Professional manner Their Communication is excellent Superior workmanship by technicians Personable ployees act ina Professional manner Their Communication is excellent Superior workmanship by technicians Personable More

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Everyone is so nice. The salesman Ty was great, knowledgeable, friendly, listened to our needs and wants. Arina in service is awesome. Thank you to the Titus team. Erin i The salesman Ty was great, knowledgeable, friendly, listened to our needs and wants. Arina in service is awesome. Thank you to the Titus team. Erin in F&I was so helpful. Made paperwork fun and easy to understand. Thank you again. More

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I visited Bruce Ford on December 31, 2025 to look at a used vehicle. While the staff initially appeared friendly, the interaction deteriorated quickly once pricing was discussed, and I ultimately walked a used vehicle. While the staff initially appeared friendly, the interaction deteriorated quickly once pricing was discussed, and I ultimately walked away from the deal. As soon as I attempted to negotiate the vehicle price, the salesperson shut the conversation down entirely. There was no counteroffer, no discussion of market comparisons, and no attempt to engage in a reasonable negotiation. Instead, I was cut off and told—quite bluntly—to buy a vehicle elsewhere. I provided a legitimate comparable for the same make and model listed at $33,988 from Driveway and explained that I preferred to buy locally to avoid shipping fees. Rather than addressing that comparison, the salesperson responded in a scolding tone and questioned why I had come in at all. The exchange felt dismissive and unnecessarily confrontational. I was then told the dealership had already taken a $1,200 loss on the vehicle. This was confusing, as the listed price had been reduced only modestly ($500), and this alleged loss had never been mentioned in prior discussions. Regardless, it was presented as a reason to end negotiations rather than as part of a transparent pricing conversation. Negotiation is a normal and expected part of the used car buying process. What disappointed me most was not the inability to reach my target price, but the unwillingness to even have a professional discussion about it. Once negotiation was introduced, the tone shifted and the experience ended on a sour note. Buyers looking for flexibility or a collaborative sales process should be aware of this before visiting. More

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Great place to find a great vehicle. They take good care of you before buying and after. They take good care of you before buying and after. More

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We recently purchased a newer car from Bruce Titus / Port Orchard Ford and met some great ppl. Ty , our salesman was very helpful without being pushy. I felt that we were listened to & presented with severa Orchard Ford and met some great ppl. Ty , our salesman was very helpful without being pushy. I felt that we were listened to & presented with several vehicles to compare. Everyone we talked with was knowledgeable & patient with all my questions. More

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They gave me more trade money than anyone and the lowest price I could find. price I could find. More

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Jacob has always gone above and beyond to take care of my vehicles and me. The whole team is a great group of people there. vehicles and me. The whole team is a great group of people there. More

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