Tyler Armbruster | Page 21

Very informative service repair man explaining the service done on our car. Clean work areas. service done on our car. Clean work areas. More

by MEYERBE48 Verified Customer Verified Customer

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I use to buy my cars from City Ford but I won't be now! recently I went in to trade my truck in for a 2013 Chevy Tahoe. when checking out the Tahoe I noticed the AC was acting weird and mentioned it to the recently I went in to trade my truck in for a 2013 Chevy Tahoe. when checking out the Tahoe I noticed the AC was acting weird and mentioned it to the salesman Jacob. He said it was inspected and nothing to worry about but if it did act up they would take care of it. I trusted what he said and ended up buying the Tahoe. a few days later the AC started acting up again and I brought it in. They looked at it and found a leak and the sales team refused to fix it. I was upset as I was promised they would take care of it. Their service guy then fought for me and got the lead fixed (the service guy was great). When they fixed the leak they found that the ac compressor is going bad and again the sales department REFUSED to fix it like they PROMISED!!! The service guy couldn't fight it. I AM TELLING YOU DONT GO TO CITY FORD UNLESS YOU WANT TO PAY FOR MASSCIVE REPAIRS!!!!! They haven't even tried to make it right!! Then when I confronted Jacob the salesman he tried to say he never said the AC was inspected and tried to post the text after our in person conversation. He did this to cover his tracks of the lie he told me when I bought the Tahoe. More

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