Tyler Armbruster | Page 3

I’ve been putting off submitting this review, but it keeps coming back to lack of being thorough on the tech side for the repair. They basically threw every part at it until it was fixed. Being an in be keeps coming back to lack of being thorough on the tech side for the repair. They basically threw every part at it until it was fixed. Being an in between year on the heater system threw them for a loop, but components still weren’t checked, lines weren’t followed to see what actual components were in the care and the cleanliness was lacking on the back end when cleaning up coolant after multiple components were replaced. As a tech myself for 10+ years, cleaning up a coolant mess is crucial, difficult yes, but crucial. The engine had puddles of coolant all over it and not just in “hard to reach” places. I soaked up quite a bit right on top with my shop rags. They were very respectful on the phone, just don’t seem seasoned or heavily experienced. They were always doing anything they could, but had our vehicle for about 3 weeks and had another part that was on back order that they were going to replace that would have been every part replaced. They couldn’t get the part…. I found it available next day from a dealership in Michigan. Seem like nice people that got caught in a weird spot and didn’t know what to do or how to do it. More

by loyboy10 Verified Customer Verified Customer

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Very fast and efficient. ... polite and courteous great customer service .very clean waiting area . delicious popcorn and soda ... polite and courteous great customer service .very clean waiting area . delicious popcorn and soda More

by dianapeden Verified Customer Verified Customer

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They provide great service with smiling faces. The waiting room is very comfortable and allows a good spot to sit and wait for service to be completed with windows to watch your vehicle being serv The waiting room is very comfortable and allows a good spot to sit and wait for service to be completed with windows to watch your vehicle being serviced. More

by Chris Verified Customer Verified Customer

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I would have given 5 stars, but my hood was not fully latched and drove 20 miles on hwy 30 at 60mph not knowing it could have come open at any moment. If that would have happened it could have caused a latched and drove 20 miles on hwy 30 at 60mph not knowing it could have come open at any moment. If that would have happened it could have caused a serious accident. More

by jennkmccall Verified Customer Verified Customer

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I’ve been to your facility twice. And I’m well pleased with the service I received. And I’m well pleased with the service I received. More

by free5852 Verified Customer Verified Customer

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Scheduling was easy and the wait was minimal. They did good work and were very friendly. No Complaints. They did good work and were very friendly. No Complaints. More

by TYNER.DAYNE Verified Customer Verified Customer

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Tyler provided timely and clear communication. The repairs were done as expected. I would ise City Ford again. The repairs were done as expected. I would ise City Ford again. More

by tellis17 Verified Customer Verified Customer

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They communicated clearly as to the process and everything went as they described it would be done. everything went as they described it would be done. More

by natebekah Verified Customer Verified Customer

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My only confusion was multiple contacts for service, on line, text, email all different folks not communicating with each other. line, text, email all different folks not communicating with each other. More

by gbird670 Verified Customer Verified Customer

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Great service! We would recommend them to all our friends and families! Thanks for your service!😊 We would recommend them to all our friends and families! Thanks for your service!😊 More

by carrollbrandy2008 Verified Customer Verified Customer

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