Tyler Atkinson

Had a 130 service appointment on a Thursday, truck sat parked untouched for 14 days. Called 3 times, 1st time reached someone asked about truck and was told computer went down was put on hold and was hun parked untouched for 14 days. Called 3 times, 1st time reached someone asked about truck and was told computer went down was put on hold and was hung up on. Called right back transferred back to service no one picked up left message. Waited couple of days no return phone.call. Called a second time had to leave 2nd message asking for return phone call. Stopped by twice told it was under inspection, waited few more days. picked up on the second inquiry saw truck was parked in the back lot collecting dust. Employee we spoke too said they didn’t know anything they just returned to work. Reason service appointment was made was for an oil change and exhaust filter full sensor light was on. More

by walakwathok Verified Customer Verified Customer

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Always friendly, helpful, and speedy. Their waitin area is always clean and scheduling appointments is easy and accommodating Their waitin area is always clean and scheduling appointments is easy and accommodating More

by ronmears10 Verified Customer Verified Customer

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Service dept was very helpful. Got the work completed quickly so we could get back on the road home. Got the work completed quickly so we could get back on the road home. More

by linda.gaulke Verified Customer Verified Customer

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When we bought our vehicles we were told we would have a loaner if needed. Our vehicle was in the shop for 2 1/2 months. When we were told it would be a couple days and no loaner available. loaner if needed. Our vehicle was in the shop for 2 1/2 months. When we were told it would be a couple days and no loaner available. More

by krystal.ruddell Verified Customer Verified Customer

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It was the worst service that I have had since I have been coming there been coming there More

by liarandfatmouth Verified Customer Verified Customer

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Great customer service at Patriot Ram, solved my problem's with my truck in a timely manner. problem's with my truck in a timely manner. More

by robert@selfstorageok.com Verified Customer Verified Customer

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Service department is great! They take care of our car needs,gets us in an out quickly They take care of our car needs,gets us in an out quickly More

by danyellereynolds321 Verified Customer Verified Customer

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They’ve helped me out very well every time I’ve been. No complaints. They’re very friendly. No complaints. They’re very friendly. More

by andavenport86 Verified Customer Verified Customer

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I had priced the same job at another dealership and they couldn't do it because of parts. I came to this dealership because they had the key fob in stock. After asking two different people, ( parts and serv couldn't do it because of parts. I came to this dealership because they had the key fob in stock. After asking two different people, ( parts and service the price and did not get an answer and thinking that both were Chrysler dealers that the labor cost would be the same (but it wasn't) I was giving a bill for the labor that was 4 times the first one. Needless to say that I will never go there or send anyone else there and will be glad to tell others what I think about my visit More

by rich.kg5gq Verified Customer Verified Customer

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It only took 2 days to complete just like the recall said and they even offered me a ride home if I needed one after I dropped my vehicle off . Great customer communication Very friendly service and they even offered me a ride home if I needed one after I dropped my vehicle off . Great customer communication Very friendly service More

by Dawn Verified Customer Verified Customer

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