Tyler Barlow | Page 48

I go out of my way to make the trip from Philadelphia to Glen Mills for this group of people. Prompt, professional service done with a smile and with the idea that you have places you need to be. Highly r Glen Mills for this group of people. Prompt, professional service done with a smile and with the idea that you have places you need to be. Highly recommended. More

by Michael Verified Customer Verified Customer

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Service Quick and polite service, very happy with David Dodge service department, love the waiting area and the snakes are great , they help wile you wait. Quick and polite service, very happy with David Dodge service department, love the waiting area and the snakes are great , they help wile you wait. More

by Chipmunk7783 Verified Customer Verified Customer

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SERVICE IS SECOND TO NONE! PERIOD! DAVID DODGE IS THE BEST I had to bring in my youngest daughter's Jeep Wrangler Unlimited 75th Anniversary Edition for a clutch module issue. When I called for an appointment I had to bring in my youngest daughter's Jeep Wrangler Unlimited 75th Anniversary Edition for a clutch module issue. When I called for an appointment, I was told to bring the car anytime I wanted before 9:00 PM. I was also informed that I would be provided a loaner car for the time required to repair the vehicle. Jan McGill from finance had recommended that I take out the extended warranty when I purchased the car, and she was spot on. The repair of the Jeep cost me nothing, with the exception of my $100.00 deductible. The bill with labor would have close to $1,500.00, so the warranty has paid for itself already . Thanks for the great advice Jan, you really provided me with valuable insight. The vehicle was received by Tyler Barlow in Service, and he was helpful, pleasant to deal with and assured me that my daughter's Jeep would be repaired within a few days. He could not have been more professional, and followed up on the status of my vehicle every day until completion. He also gave me a 2020 Jeep Wrangler Unlimited as a loaner car until the repairs to my Jeep were completed. What more could I ask for? The woman working the service counter were also very sweet, and obliging, and should be recognized for their efforts (the Service Department close a half hour after I arrived), so they had already been through a long work day, yet they were cheerful and helpful. Most of all I have to give kudos to one of the best (if not the best) mechanics I have ever had the pleasure of dealing with, the one and only Jared Manny. I am not embellishing when I say that Jared is something special. His knowledge regarding cars and trucks is mind blowing, and he contacted me via my cell phone to apprise me of the developments regarding my daughter's Jeep. He had the problem diagnosed, and had ordered the replacement parts within the first hour of working on the vehicle! Impressive? I sure think so. The vehicle was washed and received in pristine condition. I can't express my gratitude enough for the exemplary work performed by Jared and the David Dodge staff. Of course, nothing could run this smoothly without having great managers and upper level management. My friend Jim Adkins (General Manager) made sure everything was expedited and performed correctly, and the Service Director Dawn Hopson is quite the professional. This type of service might surprise others, and perhaps never had such a pleasant experience when you vehicle needs repair, but at David Dodge it is the norm. I attribute one of the main reasons of the great environment to the dealership owner David Kelleher. He believes in making his customers happy and treating them with respect and fairness. I'll drive the almost 2 hour trip any day for the way I'm treated at David Dodge, and I have a dealership 10 minutes from my residence. Enough said! If you want the best in a car buying experience, or are in need of tremendous service, go to David Dodge. You will NEVER regret your decision. More

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Easy every time Every time I take my vehicle here, it is an easy and satisfying transaction. I always recommend this service center and dealership because I've neve Every time I take my vehicle here, it is an easy and satisfying transaction. I always recommend this service center and dealership because I've never had anything but a good experience. Keep up the good work. More

by j Verified Customer Verified Customer

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Not happy that I brought truck in for recalls and said I have a line of antifreeze leaking and so they charge me for a diagnostic.. I knew where it was leaking ... they didnt fix it thou . That's what I was have a line of antifreeze leaking and so they charge me for a diagnostic.. I knew where it was leaking ... they didnt fix it thou . That's what I was gonna get fixed Also I have a prob that has been an issue with tire warranty over a year .. also on my hellcat I have asked several times about the intake being locked up and Wayne won't return calls More

by Pitfancy Verified Customer Verified Customer

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Not a positive experience Came in with engine trouble. First it was covered and I was given a rental car. Then it wasn’t and it cost me $650 just to get my car back. Mechanic l Came in with engine trouble. First it was covered and I was given a rental car. Then it wasn’t and it cost me $650 just to get my car back. Mechanic lost parts I had to pay for and put greasy parts inside my vehicle, which now stinks like gear oil. Service wasn’t easy to get a hold of. My service advisor was always away or busy. Not the dealerships fault my car wasn’t covered by warranty. But given the fact that it wasn’t, there are things they could’ve done to help and they just didn’t. Won’t go back for sales or service. You either value customers or you don’t. More

by adam.cherubini1 Verified Customer Verified Customer

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Tyler is an extremely reliable employee. He sees a job through from start to finish. Tyler was able to remediate an issue created by driver Eric by being empathetic & kind. This is not the first time Eric through from start to finish. Tyler was able to remediate an issue created by driver Eric by being empathetic & kind. This is not the first time Eric has come significantly late (25 or more minutes) to pick me up. Tyler & Andrew in service are the only people bring my dad & I back to David dodge service center More

by heather_deaver Verified Customer Verified Customer

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In and out in less than an hour for an oil change! I scheduled an oil change over Christmas break and they got me in fairly quickly and I was out in less than an hour. The waiting area and bathroom ar I scheduled an oil change over Christmas break and they got me in fairly quickly and I was out in less than an hour. The waiting area and bathroom are very nice and comfortable. More

by yrwilson5 Verified Customer Verified Customer

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Great place to buy or lease your next car. I was very pleased with the customer service I received at this dealership. The treated me like I was the only customer they had. Will do business wit I was very pleased with the customer service I received at this dealership. The treated me like I was the only customer they had. Will do business with them in the future. More

by JOSEPH.MIRIAM Verified Customer Verified Customer

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Great service. Friendly, knowledgeable. Answered all of my questions. Knew the status of the issue and kept me informed. I'm very happy with the experi service. Friendly, knowledgeable. Answered all of my questions. Knew the status of the issue and kept me informed. I'm very happy with the experience of my latest visit. More

by Andreacook Verified Customer Verified Customer

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