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Tyler Basset
Tyler Basset at Subaru of Utica

Tyler Basset | Page 3

Service Technician

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
49 Reviews
4.8

49 Reviews

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49 Reviews of Tyler Basset

August 11, 2024

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Employee Rating

Thankful for all the SUBARU Personnel Usually always ready to help anyone with their Vehicle needs. Want to say thanks to Tyler Davis.. More

by CJB4911
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Recommend Dealer
Yes
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Aug 12, 2024

Subaru of Utica responded

We appreciate your kind words about Tyler and the team at Subaru of Utica! We're always here to help with any vehicle needs you may have. Thanks for choosing us and see you next time!

July 25, 2024

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Tyler is the best! Always friendly and attentive to all my needs. He is customer service at its best. More

by JPITALI97
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Recommend Dealer
Yes
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Jul 26, 2024

Subaru of Utica responded

We're glad to hear that Tyler provided such excellent service at Subaru of Utica! He is a wonderful member of our team, and it makes us proud when he receives glowing reviews like yours. If you ever need assistance down the road, please don't hesitate to reach out. We're here to help!

July 23, 2024

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Great customer service and repair. Finished in a timely manner. Was informed of all services. Highly recommend! More

by EC_13431
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

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Jul 24, 2024

Subaru of Utica responded

Thank you for the high recommendation! We're glad to hear that our team at Subaru of Utica provided great customer service and timely repairs. We appreciate your support and look forward to serving you again!

July 04, 2024

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I have had some unexpected problems with my car, but they have fixed the battery problems and I have a new a/c unit. This is a very low mileage vehicle so I don't understand why I've had these problems but t More

by PIZZOBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez, Nick Orbinati , Joe Batista

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Jul 05, 2024

Subaru of Utica responded

We're pleased to know that our team at Subaru of Utica resolved the battery issues with your vehicle! Thank you for sharing your experience, and we look forward to serving you again!

July 02, 2024

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Employee Rating

Joanne is always helpful and friendly. Oil change... In and out within an hour. Very pleased More

by TAREYNOLDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Palmer

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Jul 02, 2024

Subaru of Utica responded

Thank you for sharing your experience with Subaru of Utica. We're happy to hear that Joanne provided you with helpful and friendly service during your recent oil change. Getting you in and out within an hour was our goal, and we're pleased to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon!

June 14, 2024

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One of the reasons why we continue to deal with Subaru is the quality of the service and staff. More

by FWILCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer, Lee Gold, Carlos Bello, Matthew Dombrowski , Kenneth Anna, Troy Chamberlain, Kasey Eakins, Mike Green

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Jun 14, 2024

Subaru of Utica responded

Thank you so much for the kind words. It makes our day! We hope to see you again in the future if we can be of assistance. Until then, safe travels!

June 11, 2024

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I always enjoy working with Tyler! Everyone always does a fantastic job with my WRX. Love the customer service. More

by SPHALEY
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Recommend Dealer
Yes
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Jun 12, 2024

Subaru of Utica responded

Sphaley, we're delighted to hear that Tyler and the Subaru of Utica team always provide fantastic service for your WRX. Thanks for sharing your positive experience!

June 11, 2024

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The staff at the service department were very helpful with battery problem I was having. They were able to fit in to their schedule and since it was a holiday weekend I was grateful to say the least. More

by KETMGB_2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2024

Subaru of Utica responded

Thank you for sharing your experience! We're glad our Subaru of Utica service team could assist with your battery issue, especially during the holiday weekend. Safe travels ahead!

June 07, 2024

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Employee Rating

Friendly knowledgable staff. Office clean and comfortable, covered area to exit car. Pleased with the service . More

by SNOOPCHANCE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2024

Subaru of Utica responded

Thanks for the great feedback! We're glad to hear you had a pleasant experience with our friendly and knowledgeable team at Subaru of Utica. We appreciate your support!

May 22, 2024

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Employee Rating

The staff are friendly and professional. Tyler reviewed all of the information so that I could make an informed decision, the building is always clean and organized, More

by MCKERNAN.BARBARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Joanne Palmer

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May 23, 2024

Subaru of Utica responded

We're glad to know you had a positive experience with our team at Subaru of Utica, and that Tyler was able to provide all the information needed for your decision. We appreciate your feedback about our clean and organized facility too!

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