Tyler Basset | Page 2

Subaru of Utica responded

It means a lot to us to have been trusted with caring for your car through the last six years. Thank you very much for your patronage and thoughtful feedback following your recent experience. We know dealing with the need for extensive maintenance can be stressful, and it was our pleasure at Subaru of Utica to deliver you friendly, flexible and accommodating assistance. Travel safe and we'll see you again next visit.

Subaru of Utica responded

Feedback like this widens smiles on everyone's face here at Subaru of Utica. We're thrilled to hear your service experience was smooth from start to finish, and our team will be very thankful to learn of your many commendations. It's always nice to hear guests enjoyed their wait as well, and that you found value in the ability to view the work being done to your car. Stay safe and we'll be ready with the same level of care whenever you next return.

Subaru of Utica responded

We're so glad to know you had a great experience with us at Subaru of Utica! Thanks for recommending our service and professionalism. We appreciate your support! Let us know if we can assist with anything else in the future.

Subaru of Utica responded

Thank you very much for sharing your positive feedback with our team. It's always great to hear from Subaru of Utica guests who found value in our video service, and it was our pleasure to provide you knowledgeable, friendly and professional assistance. Safe travels and we'll see you again next time.

Subaru of Utica responded

It was our pleasure to get your car back to performing its best. Thank you for trusting us with your repair and maintenance needs here at Subaru of Utica. Your kind feedback means a lot to us and we hope that you'll consider working with us again in the future.

Subaru of Utica responded

Thank you, Hope, for your business and positive feedback. Tyler will be proud to hear his responsive, respectful and informative assistance earned your commendations. We're grateful for the opportunity to be of service here at Subaru of Utica and hope to work with you again down the road.

Subaru of Utica responded

As technology allows us ways to better serve our Subaru of Utica guests, we always welcome feedback regarding the value of amenities like our video service. Thank you very much for your kind words regarding the friendly, welcoming atmosphere you enjoyed while visiting as well. Safe travels and we'll be ready with a repeat performance when you next return.

Subaru of Utica responded

We're delighted to know you had a positive experience with us at Subaru of Utica! Your kind words mean the world to our team. Thanks for choosing us and we look forward to serving you again in the future!

Subaru of Utica responded

It was our pleasure to get you fixed up and back on the road, and to be able to accommodate your travel needs while we tended to your vehicle. Thank you for trusting us with your vehicle's care at Subaru of Utica. Safe travels and we'll see you again next visit.

Subaru of Utica responded

Hello, Thank you very much for the wonderful feedback. It's always great to hear a guest of ours valued the video service feature we offer, and your commendations regarding the great experience you enjoyed mean a lot to the team. Our online reputation is important to us, and given the positive nature of your review, we think you may have unintentionally awarded us one star out of five. If this was an error, would you mind updating your rating to accurately reflect your experience? Your satisfaction is a top priority, and if you do have concerns following your visit, we want to make sure they are promptly addressed. Please email your preferred contact information and availability to me at danielperkins@carbonecars.com and I will reach out to you at the first opportunity. Dan Perkins Service Manager danielperkins@carbonecars.com