Tyler Bone | Page 87

Breaks were screaming . . . And now they are not! The Service Team is outstanding, from the intake process, through assessment and to completion, the communication is exactly what I would want. The r The Service Team is outstanding, from the intake process, through assessment and to completion, the communication is exactly what I would want. The repair was done right, and it was clean! No greasy prints on the car, no mess inside . . . When the small details are handled as a matter of course, it is clear the big issues are treated with care too. BIG THANKS again to Tyler for his help with this visit! We will be back again and again. More

by RICKMAGES Verified Customer Verified Customer

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Quick Tyler called back and answered my question quickly and promised a quick turnaround. Pilot was taken immediately upon arrival and finished quickly as Tyler called back and answered my question quickly and promised a quick turnaround. Pilot was taken immediately upon arrival and finished quickly as promised. Thanks. More

by jesse39 Verified Customer Verified Customer

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Quick & Easy I enjoy bringing my Honda here for servicing. They are quick and thorough and do a fantastic job! I would recommend this dealership to everyone I enjoy bringing my Honda here for servicing. They are quick and thorough and do a fantastic job! I would recommend this dealership to everyone More

by Saraheaston Verified Customer Verified Customer

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All of the service team provides great customer service, They are timely and courteous and always exceed my expectations. Thanks for servicing my Accord, great job! They are timely and courteous and always exceed my expectations. Thanks for servicing my Accord, great job! More

by HUNTN4BUCK51 Verified Customer Verified Customer

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Always a pleasure seeing Angie and Tyler! Best customer service ever! Service dept should be recognized by Honda. Perfect for "flagship" service dept. Use for training future Honda service writers and service ever! Service dept should be recognized by Honda. Perfect for "flagship" service dept. Use for training future Honda service writers and managers! More

by SDUERING Verified Customer Verified Customer

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Great service! All the associates are top notch; I take all my cars there. The techs do a great job. Family friendly environment. Great personal touch all my cars there. The techs do a great job. Family friendly environment. Great personal touch More

by william_goetz Verified Customer Verified Customer

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Service Dept Tyler Bone and his crew are a pleasure to work with...Tyler went out of his way to make my visit great..This is a great dealership ..Not just Honda, B Tyler Bone and his crew are a pleasure to work with...Tyler went out of his way to make my visit great..This is a great dealership ..Not just Honda, But can service all makes and models...Great job guy's...Thank you. More

by edward_barney Verified Customer Verified Customer

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Big Improvements over the past year We purchased our 2019 Pilot basically a year ago, during that time we have had continuous problems with the Info-System (basically a known problem) an We purchased our 2019 Pilot basically a year ago, during that time we have had continuous problems with the Info-System (basically a known problem) and therefore have visited the dealership many times. Honda believes they have finally fixed the problems, we are hoping. I have to say that we have seen continued improvements in the service department over the last year. In my opinion they have gone from Fair to very close to Excellent. The biggest improvement they could make at this time would be better customer communications on status and expectations. Everyone we have worked with is very friendly and working hard to get our issues resolved, didn't seem to be as much the case 9+ months ago. More

by MARK.MOORE0 Verified Customer Verified Customer

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Awesome experience every time. Tyler Bone and all the staff at Shottenkirk do everything they can to please the customer. Great job as always. Richard Lewis has put together a great team from top to bott staff at Shottenkirk do everything they can to please the customer. Great job as always. Richard Lewis has put together a great team from top to bottom. More

by RLMHANK Verified Customer Verified Customer

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Our salesman, Dana, worked hard in getting us in our Pilot back in 2016 ... which we still love! Service dept just as awesome! Thanks, Shottenkirk for all around great customer service! Pilot back in 2016 ... which we still love! Service dept just as awesome! Thanks, Shottenkirk for all around great customer service! More

by FWALKER3 Verified Customer Verified Customer

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