Tyler Griffith | Page 2

Came for a simple brake change which was covered by car doc. Ended up being quoted $1,600 for other random stuff. Said no, just want the brakes for now. Was then quoted over $585 when brake pads and labor doc. Ended up being quoted $1,600 for other random stuff. Said no, just want the brakes for now. Was then quoted over $585 when brake pads and labor should have been covered. Again I declined and just picked my vehicle up without the work being done. Before I could even leave the parking lot, dummy lights lit up the dashboard, though none were on when I had dropped the vehicle off. An alarm was going off every time you give it gas. Making the vehicle undriveable in that condition. Went inside to ask why and was told that's what "would have happen eventually". They knew about the lights and alarm, as they ran it through their car and pulled it forward. I'm guessing they were unhappy that I chose to not fix random things like a clip for the e-brake, which caused me no issues to begin with. Because I purchased the maintenance plan when I bought the vehicle, they were essentially making little money for a brake change as pads and labor were covered. I will never go back there as obviously they do not care about their customers. When I dropped it off in the morning they already making suggestions about things I could have done before even looking at the vehicle. Such as something for $185, another random service for $290. Of course none of this was things that were covered by car doc. I believe because I'm a woman and went alone they thought they could get me to spend unnecessary money. Will never go back there again, even though I still have tons of service that's supposed to be covered by my plan. More

by nicoleconrad2010 Verified Customer Verified Customer

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They are friendly and listen to the customer. They will work out the details of the deal you need. They will work out the details of the deal you need. More

by CPPOOH1122 Verified Customer Verified Customer

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Great personal service and attention. The dealership has excellent leadership both on the sales side and the service side. The dealership has excellent leadership both on the sales side and the service side. More

by ENCINITOS Verified Customer Verified Customer

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Awesome,fantastic,superb, excellent service, write at least fifteen words,fifteen word minimum,your review least fifteen words,fifteen word minimum,your review More

by CALVINHARDEN89 Verified Customer Verified Customer

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Every one was very perfessional. Service was great My car was done in a good amount of time Service was great My car was done in a good amount of time More

by TLKATCHUR Verified Customer Verified Customer

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