Tyler Hepp

The service I received and the service rep Tyler was top notch and I would recommend everyone to service their car here notch and I would recommend everyone to service their car here More

by jschlarman Verified Customer Verified Customer

Report | Print

Service was completed timely. Staff maintained communication and kept up to speed about the vehicle's progress. Staff maintained communication and kept up to speed about the vehicle's progress. More

by fredjlord Verified Customer Verified Customer

Report | Print

Tyler Hepp has always been a great service/problem solver for me and appreciate his time spent diagnosing my battery problem last week!! 5 star help!! for me and appreciate his time spent diagnosing my battery problem last week!! 5 star help!! More

by JDFLEA Verified Customer Verified Customer

Report | Print

Prompt thorough explanations make sense and in simple English. No pressure to put maintenance off for another day. English. No pressure to put maintenance off for another day. More

by PATYOUNG72 Verified Customer Verified Customer

Report | Print

Fast and efficient service. Tyler did perform a small repair for me. Appreciated the personal attention Tyler did perform a small repair for me. Appreciated the personal attention More

by bettykremer8 Verified Customer Verified Customer

Report | Print

It is timely, organized, helpful and knowledgeable . The staff is friendly and considerate. If there is an issue with my vehicle, I am given a honest and professional opinion . They respect my decision The staff is friendly and considerate. If there is an issue with my vehicle, I am given a honest and professional opinion . They respect my decision on best way to resolve the issue. More

by TAMINEUM5 Verified Customer Verified Customer

Report | Print

I was not asked about my cabin and air filters prior to the services being done. While it isn’t necessary a big deal I still feel that those options should absolutely be reviewed with the customer since it the services being done. While it isn’t necessary a big deal I still feel that those options should absolutely be reviewed with the customer since it is an added cost. More

by cwnooch5 Verified Customer Verified Customer

Report | Print

Very friendly. Approximated service time and was well within that time frame. Offered coffee, drinks and relaxing area Approximated service time and was well within that time frame. Offered coffee, drinks and relaxing area More

by icubut Verified Customer Verified Customer

Report | Print

Very kind and fast response. He was really helpful. I hope i can meet him again He was really helpful. I hope i can meet him again More

by Yongho Verified Customer Verified Customer

Report | Print

Very Frustrated, came in for scheduled oil change and tire rotation, reception was great, communication was great, but after 45 min communicated that we should have a tire rebalance with the rotation, th tire rotation, reception was great, communication was great, but after 45 min communicated that we should have a tire rebalance with the rotation, then came back 1/2 hour later ans was told the balancing maching broke, that tires would need to be transported to the service facility across the lot. apreciate the hard work getting it all cone but sure seems like it took along time to get a oil change and tire rotation completed in over 2 hours! More

Report | Print