Tyler Holmes | Page 8

great honest service. good people to do business with it was a good experience i didnt feel pressured into anything wich is usually the norm. my second subaru from this de good people to do business with it was a good experience i didnt feel pressured into anything wich is usually the norm. my second subaru from this dealership. More

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Best new car-buying experience! Steve Blue was very friendly, professional in our dealings with him. He provided explanations for all of our questions and concerns. He explained al Steve Blue was very friendly, professional in our dealings with him. He provided explanations for all of our questions and concerns. He explained all features, options, accessory packages, etc., enabling us to make the best choice to fit our wants, needs and budget. Stephany especially liked that he programmed her cell phone and call list into the car infotainment system which showing her how to operate it and it's features. My husband appreciated Steve's answering the questions that arose; especially around options/accessory packages from using the Costco on-line buying program as relates to the actual vehicles. Steve was great about showing us several vehicles and we were able to choose the specific features that we wanted and most valued. Unlike past car purchase experiences it was not stressful and was a positive experience. The waiting area you folks have was nicely set up with hot beverage service and popcorn, and Steve checked on us and updated us twice while we were waiting for paperwork to be done. All in all a very nice afternoon - thanks!!! More

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Another great buying experience This is the second Surbaru we have purchased from Steve Blue at Subaru of Spokane. Just like the first time, Steve helped us find exactly what we were This is the second Surbaru we have purchased from Steve Blue at Subaru of Spokane. Just like the first time, Steve helped us find exactly what we were looking for, and while a couple of details were taken care of before we got to the dealership, we were in and out within just a couple of hours with a beautiful new Outback. More

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Great experience and didn'tneed to haggle. I had the same vehicle in mind at both Parker and Subaru of Spokane. I asked ech salesman to give me their best price. Colton was honest and fair, and I had the same vehicle in mind at both Parker and Subaru of Spokane. I asked ech salesman to give me their best price. Colton was honest and fair, and the deal was finished in about an hour. More

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Fast & Smooth Experience I was referred to Subaru of Spokane by a very close friend who spoke highly of his experience with Steve Blue. When asked "why buy a Subaru," it's an I was referred to Subaru of Spokane by a very close friend who spoke highly of his experience with Steve Blue. When asked "why buy a Subaru," it's an easy answer. In my neighborhood, it's not "what kind of car are you buying" but instead "what Subaru are you gonna get?" Steve ran through financing on the phone - had me qualified in 15 minutes - and had 2 cars ready for me to drive when I arrived for the appt. The Costco deal makes for such an easy experience! For my needs the Outback was a no-brainer and I was driving home in my new car about 2 hours after I arrived. Fast and smooth! More

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Purchase I was especially impressed with the professionalism of the two sales people I dealt with during the purchase of my new car. Colton and Chase were very I was especially impressed with the professionalism of the two sales people I dealt with during the purchase of my new car. Colton and Chase were very helpful at all time. However, I cannot say the same about your financial person. (Can't remember his name.) Although I kept saying over and over that I did not want a warranty, he kept pressuring me, no matter how many times I said NO! I wanted to say: "What is it about the NO word you do not understand?" When I said I wanted to think about it, this person was relentless. So I just walked out. I would suggest that you send this individual to a class on interpersonal communication skills and sensitivity training. Every other aspect of my experience was excellent. More

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Great experience Steven Blue went above and beyond to help us finish our purchase. After meeting and looking at a few different vehicles we left for our kids hockey ga Steven Blue went above and beyond to help us finish our purchase. After meeting and looking at a few different vehicles we left for our kids hockey games. Late that same after noon we called him and he came down to finish our purchase. His willingness to come and finish a sale after he had already left for the evening says a lot about customer service. More

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Straightforward experience I followed their website looking for the desired vehicle, and when it appeared, the deal was completed within 2 hours. Almost as straightforward as b I followed their website looking for the desired vehicle, and when it appeared, the deal was completed within 2 hours. Almost as straightforward as buying a car 40 years ago was. More

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Outstanding service These guys were great. Needed a new vehicle for work and the sales team was very helpful. I was able to bring my daughter with me and we were done qui These guys were great. Needed a new vehicle for work and the sales team was very helpful. I was able to bring my daughter with me and we were done quickly enough to keep a 4 year old happy! Great service at a great price. More

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On-line order of new Forester!! I worked on building my 2017 Forester on-line for a month before ordering it. Easy and fun to create just what I wanted. LOVE IT!!! I worked on building my 2017 Forester on-line for a month before ordering it. Easy and fun to create just what I wanted. LOVE IT!!! More

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