Tyler Johnson
Tyler Johnson at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Tyler Johnson

Sales Manager

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.7
32 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

4.7

32 Reviews

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32 Reviews of Tyler Johnson

March 07, 2026

Dealership Rating
Employee Rating

Very friendly, smooth, and efficient! All handled professionally and efficiently Tyler and Parker were not very helpful More

by HappyOwner
Recommend Dealer
Yes

Other Employees Tagged: Tyler Johnson

Mar 09, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Chrysler Dodge Jeep RAM of Madison are glad to have you as a customer. Chad Ellis chad.ellis@russdarrow.com

February 25, 2026

Dealership Rating
Employee Rating

Experience overall purchasing my kid’s first truck was very good. The fellas worked with us to get the truck of choice cleaned up and ready for purchase. Then worked to get financing for a first time bu More

by GFORCE3323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Benson, Parker Rogalla

Feb 26, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

January 08, 2026

Dealership Rating
Employee Rating

I felt extremely pressured to buy a car because they had it transferred in. The sales people were unorganized and it turned out I wasn't given all the info about the car. I was shuffled around between multi More

by OMTIGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Mayweather

Jan 14, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chad Ellis chad.ellis@russdarrow.com

Jan 17, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chad Ellis chad.ellis@russdarrow.comw

December 16, 2025

Dealership Rating
Employee Rating

We have been going to this Russ Darrow dealership for over 20 years to buy vehicles new & used and for service. More

by MKREIGH58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parker Rogalla

Dec 16, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Chad Ellis chad.ellis@russdarrow.com

December 01, 2025

Dealership Rating
Employee Rating

Parker and Tyler are some young go getters that show true professionalism in there work. More

by JOEB19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler, Parker Rogalla , Rob Kulp

Dec 01, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

September 24, 2025

Dealership Rating
Employee Rating

I would not refer friends or family members to Russ Darrow. I have purchased 17 vehicles in my life and my most recent was the most painfully awkward and uncomfortable. More

by KEVONDRASEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Parker Rogalla

Sep 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Kevon, we're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time. Chad Ellis chad.ellis@russdarrow.com

Sep 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Kevon, we're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time. Chad Ellis chad.ellis@russdarrow.com

September 18, 2025

Dealership Rating
Employee Rating

Easy, no pressure experience. Very pleased with the purchase. Would definitely return in the future. More

by JCIERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Parker Rogalla

Sep 18, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

July 25, 2025

Dealership Rating
Employee Rating

They were patient and kind with us . Showed us everything we asked for . Tyler was great More

by JONITWIN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Chad Ellis chad.ellis@russdarrow.com

April 15, 2025

Dealership Rating
Employee Rating

I bought a new vehicle a month ago from Russ Darrow. There have been a couple very minor and expected follow up items. Russ Darrow gave them top priority. White glove treatment, these guys are top notch More

by ATSNAUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Chris Ziegler , Christopher Riedasch, Krisha Saley, Bob Phillips

Apr 16, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Pat Deery pat.deery@russdarrow.com

April 13, 2025

Dealership Rating
Employee Rating

Best customer service and made the experience not only simple but fun! I highly recommend this store. More

by AMBERDEERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Lucas Dendaas , Pat Deery, Robert Reid, Christopher Riedasch

Apr 13, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com

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